Verizon Authorized Retailer - Wireless Zone

After a frustrating online experience, I had to make the trip into a store for help getting a new phone. Sarah Shaffer was totally AWESOME! Not only did she help guide me to the right phone for my budget, she was pleasant and showed great patience as she tried to get my old phone to give up its data to the new one. She also demonstrated outstanding multi-tasking skills, as she had to help other customers on the phone until other employees arrived.

Deshawn Wright was a horrible sales man. He was very rude and unprofessional. He did not know very much about anything I asked. He should be fired. Both employees talked mean things about the customers that came and left. I did have a good experience at all. If he treats any other customer horribly, I'd recommend talking to a manager.nnI would not recommend you to go to this area. The people are extremely rude.nnRATE - 0

Sarah Shaffer from Washington pa store is a great asset to your company. She is caring and takes all the time that is needed. You need more associates like her.

Sarah was absolutely amazing.. She went above and beyond for me. I really appreciate how she took her time and was determined to help me.

Deshawn was so helpful and patient. Great to work with. Bought more accessories than I might have if he wasn’t such a great customer service guy!!!!