Rent-A-Center

They do not work with you if ur late and harrass you with phone calls even after one day late.nAaron's rental service is the place to go. They have AMAZING customer service! Super nice, sweet, and most of all UNDERSTANDING!! If u need to use a rent to own place, choose Aaron's!

I had my couch and TV almost paid off added a laptop I was only 3 days late she said I was 9 days late. We had been with them for about a yr now and the new girl is so so rude and is a bitch.Then we told.them to.come get their stuff and they want money still from us. Well sorry Charlie it gonna get a dime from me. Then they send us stuff in the mail with all these.deals which you cant take advantage if you are not a first time customer or have an acct with them. It BS. My advice is to go to Arrons better deals and more to choose from.

If I could give them a lower rating I would, this rent a center and the one on oak spring road. We first went to the one on oak spring road and they were incredibly nice, we picked out our couch and we were to have it delivered the next day. Well the next day two unqualified men comes to deliver our couches. It was raining outside, they took both of the couches out, started bringing one in and left the other sitting out in the rain. Well they couldn’t fit the couches in our place so in that process they damage our walls and cracked our ceiling. We went back into rent a center that day and spoke to the manager Mike about the issues. He apologized and told us that he would take care of the damages, yet we still have damages. Well he decided to come himself a few days later with a guy from another store and they still couldn’t get it in our place and busted an overhead light. Now we have to go back to rent a center and pick out a different couch. This time we chose a sectional. He told us once again he would take care of the first two weeks of our payments and told us that our price of this couch will just be the price of the couch we wanted since this couch was so much more expensive. They were to deliver the couch on a Thursday around 3. We received a call saying they were unable to get it to us, well we weren’t too happy about that. So they asked whoever from the other store to deliver it and then proceeded to tell us that he’s transferring all of our information to that rent a center, without even asking. Here we are today and they are claiming we are 5 days late on our payment which we are not. It clearly states on our CONTRACT March 23 is the date of our first payment. So instead of bickering with them ONCE AGAIN we are giving the couch back to them because we do not want anything from lying people. If you want great furniture with great people I DO NOT SUGGEST rent a center at either location in Washington PA.

Over priced. Used stuff is usually defective due to them not have a real service department anymore. The staff is great, but the company is going down the tubes.

Great service