Claude Brown's Carpet Cleaning & Restoration

They did a great job removing mold and fixing some water damage in our living room and kitchen. They were always very good at letting me know when they would be able to get the work done and worked with my schedule. They actually were less expensive than their quote as well which was a nice surprise. Would definitely recommend.

While it is never a convenient time to have a leak and need a restoration company, a dripping ceiling the night before listing photos to put your home on the market really kicks the cussing up a notch.nnFrom the minute I first spoke with Kevin on the phone to the day he swung by to pick up my payment, I could not have had a better experience. Kevin and his team were prompt and kept an open line of communication. He explained everything to me and then offered to speak with my husband who was working out of town; he walked me through making an insurance claim, what to expect with the adjuster and process, and how the estimate and payment would work; and his entire team religiously “checked-in and out” of my house by text while I was working so I was always updated with the steps they were taking. They were consistently clean and professional.nnMost importantly, Kevin took his time to understand my situation and offer genuine help. We were still working toward getting the house on the market with a pretty strict timeline, and he consistently checked in with what we needed, other moving parts (appointments with different service people), and remained flexible to get the mitigation and repairs done before my deadline. When I was forced to move up photos due to a conflict and the carpet cleaning was still scheduled a day out, Kevin and Mike spent their evening tracking down equipment and cleaning my carpets themselves. With everything else going on in our lives, this gesture was especially huge. I could have cried...and might have cried. ☺ufe0fnnOur restored laundry room and bathroom (below the leaky upstairs tub) are beautiful. The Claude Brown’s team did efficient, high-quality work I could trust from beginning to end. They embody small-town, top-notch customer service with unmatched integrity, and I will recommend Kevin, Mike, and the team over and over and over again.

My bathroom got flooded and along with it my closet and bedroom got some damage too. After calling around to different restoration companies I decided to use Claude Brown’s. At first sight of these guys I was impressed. They handled everything and worked with me on scheduling for repairs and details of the repairs such as flooring, etc. I highly recommend these guys, you won’t be disappointed.

I had a major leak which caused flooding in my kitchen, dining room, hallway and part of my living room and bedroom. Their team was there within 45 minutes to mitigate the damage. They were professional and very courteous. The best part-if I have to select something in particular-was Will and Mike’s attention to detail and neatness in putting everything back together, including matching a paint (teal) and painting all the baseboards after they were put back where each segment belonged. There was no mess for me to deal with either. I recommend this team with the highest of praise and I have and will continue to recommend this company. Additionally a special thanks for Will for steering me to a pattern and color of flooring that enhances my home.

The Claude Brown crew repaired my house after a car crashed into my daughter's bedroom. When Kevin first came out to inspect the damage, he was the only one to get into the crawl space and the attic to investigate all possible damage. They continually kept me in the loop on how the progress was coming. We communicated well over things like paint color and designs. The best part was they asked one of my kids who their favorite princess was and they then had a 3 foot tall vinyl sticker for us to put on the wall for the room. He did that all on his own, it was not a request of mine. I would highly recommend this local to Twin Falls company to anyone needed a restoration project done.