Office Depot

I had a complaint the store manager Brian Ross did a fantastic job in knowing the importance of good customer service and fixed the problem within 24 hours. Now this is how you do business and retain customers.nI was impressed with Brian's management skills.

I’ve been to Office Depots in about 5 different states and this is by far the best one I’ve ever been in. The store is remodeled, so when you walk in you are greeted by a store that feels inviting and aesthetically pleasing. Most of us feel these things subconsciously, but I tend to actually think about them and voice them. I have been greeted every time I have walked in almost right away, and everyone is pleasant and seems genuinely eager to help. Keep doing what you’re doing! Will definitely continue to shop here. Oh, and they price match!!!

Disappointed in service. So i walked in and I needed some papers scanned sent. While I don't have the equipment my self i decided to have them help. i was at the service counter four about three minutes while the employees where talking at the registers. after one decided to come over and help he informed me that he wont help me and if i want it done to use the self scan machine. So i would like to know why they have that listed as service if they are not willing to do it.

The worst customer service. Ordered a product to be delivered to home since they were out of stock at store and I live about 45 miles from the closest Office Depot. They sent the wrong color. Spoke to a manager of the store and was told there is nothing they can do about it. REALLY? You sent wrong item and there is nothing that can be done about it? Now wonder Amazon is taking over the market. What a shame, and what has happened to great customer service? I won't be back!!!

Don't waste your time going online, checking for product then driving clear across town only to find out that they do not stock it in the store....Call Harvey's Office Plus....they had it in stock for the same price!