Verizon Authorized Retailer – GoWireless

Lupe was absolutely amazing. He’s very knowledgeable and patient. I’ve never had a smoother experience with buying a new phone in the past and I got exactly everything I wanted/needed due to Lupe’s awesome customer service. 10/10 will definitely be requesting Lupe specifically for all of my future needs here in Twin Falls.nnThank you so much, Lupe!ud83eudd29

My experience with the store is very limited. There were two employees, both of whom were helping other customers. There was a line 6 deep wrapping around the back wall of the store. Many of their displays were empty with the wires hanging out where the phones used to be. For example, the Google area had only one copy of a pixel 5, with four additional empty spots featuring empty phone cradles and disconnected wires. They may have excellent customer service, but I don't know. I waited 20 minutes and then left when the line hadn't moved.

Brent and the other customer service people are absolutely wonderful. Unfortunately Verizon itself stinks! They have deactivated my phone the day after I got it and then they couldn't recognize my number and then they changed my pin number which caused nothing but trouble. Verizon is a nightmare.

Thanks Austin at the Blue Lakes Verizon location! You were awesome and super helpful! Very happy with your quickcquick service!!

Went to get the new iPhone SE. Overall super friendly and helped us out a ton. The switch to the new phone was quick and easy.