Sears Hometown Store

Seemed nice enough, small town feel, only thing was they don't sell their floor models, so it can take quite a while to get your appliances. I needed mine right away, so I went with another company. The prices and service seemed decent though

Bought a mower from them 3 weeks ago, it always smelled like gas really strong. Then I saw that it was leaking gas from a puncture on tank. So I called the he told me to bring it in, I bring it in and don’t stand behind it because I didn’t have receipt even though I used sears card to purchase. Never again!

Friendly and helpful and let us roam around, to decide what washer and dryer we wanted, without being pushy sales people.

I really wish I could continue to give my business to this store as it is locally owned and operated but they have been so unhelpful lately. They do not honor warranties, have weak customer service, and appear that they are only out to make money instead of keep customers. They made it easy on us to take what business we would have given them elsewhere. Purchase from them at your own risk, but be prepared to be disappointed if you ever have to handle a warranty or any customer service related matter with them after the initial sale.

Walked in to purchase a washer. I said I needed to buy one today, but when looking, the kid said they won’t break up sets. I said I needed to go somewhere where they would sell me one today. He told me to have a nice day. He said they could make more money by selling a set.nWe ended up calling back and the owner invited us back to buy. We got the deal done!