Massage Envy

If I could give this place negative 10 stars I would. My experience so far with the ME in Nampa has been horrible to say the least as far as their communication, but what happened to me this evening far exceeds any bad experience I have had with massages the last 25 years. I just moved here from out of state and was looking for a new massage place. I have been getting massages due to hip and back pain forever and have NEVER had an issue. I wont bore you with all the details... I had an appointment this evening with Diana for a massage and was supposed to have 2 add on treatments: there was a rapid tension relief and a sort of icy hot treatment. So after the gentlemen at the front desk told me that having 2 treatments would take away time from my massage and that I should really just chose one, I chose the rapid tension relief because I was really looking forward to that one for my hip pain. Diana brought me back and to make a long story short was doing her own diagnosis that I have a disk issue and refused treatment of the paid tension relief, she then walked out and left me standing there in the room by myself. I am completely appalled and have NEVER been treated with such disregard at a therapeutic facility. I will NEVER recommend ME in Nampa to anyone. I am going to be going to the Boise facility to have a peel this weekend from a gal who happened to be at Nampa ME a few weeks ago because they were short staffed and she was amazing. Danielle is the only reason I will stay with the ME in Boise, but I will more than likely NEVER join a membership and I will CERTAINLY not be going back to the Nampa, ID location.

Holly was amazing today. Also she gave me the good too of drinking lots of water. Thank you.

The people where very friendly i spoke with Lindsay about some facial products she was very friendly and more then willing to spend the time to explain products to me

Well after 7 years with the company their policies have changed my opinion of the company. It's always been hit or miss on how good the therapist will be. Some great some not. Love the massage gun they offer

I had Sara give me a full body massage emphasis on my back. After getting home I can feel the difference. Thank you Sara good job!!