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Ennis Fine Furniture Co

275 S 23rd St, Boise, ID 83702, USA

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Detailed Information

Place Types Furniture store
Address 275 S 23rd St, Boise, ID 83702, USA
Coordinate 43.6204517,-116.2181719
Website https://ennisfurniture.com/
Rating 3.8
Compound Code JQCJ+5P Boise, ID, USA

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Reviews

Lori Lamers (05/28/2020)

My husband and I stopped in on a random Saturday afternoon to see if we could look at a sofa that I saw online. When we arrived at the store, the only employee who approached was the a manager. Unfortunately I cannot remember his name. The sofa I was looking at online was no longer available, apparently it’s not uncommon for the website to be inaccurate. He walked around with us and showed a few different sofas. He seemed friendly enough. We had a few questions about a couple of pieces, so I gave him my name and phone number and he said he would call me in the next few business days. I waited a week and called and left a message. It was never returned. It’s been 3 weeks and I never heard anything from Ennis. We weren’t exactly in our Sunday best while shopping, but I feel like there shouldn’t be a dress code for shopping. I feel like we were dismissed because we didn’t “look the part.” Needless to say, I bought my $5000 sofa somewhere else!

Donna Montreuil (11/04/2020)

I opted to go to Ennis because they carry Lexington furniture. I new exactly what I wanted so I ordered it in person in the store, which was a ho hum experience but okay it’s Covid times so I will just go with the lack of customer service flow. A few weeks later I decided to purchase a coffee table that matches the dining and Buffett that I ordered from ennis the same collection. Not a lot of work for the sales lady Bren just place the order and give me a delivery date. Well she says 2 weeks which is fine,Wayfair , Perigold, Overstock they can do the same I prefer a local store so I order through Ennis again. Several weeks down the road I reach out to my sales lady who with my other purchases undershot the delivery dates by several weeks. I always have to text her and ask what’s the estimate on delivery after the two weeks she said would arrived had past. Then three weeks, then a month??? She text back .. I wrote on your receipt 8 weeks??? Wth is that about?! I could have ordered from Wayfair or Overstock and gotten the coffee table in two weeks I chose Ennis because it was local even though I would have to PAY FOR DELIVERY $79.00 AND $149.00 more than the internet was advertising. NEVER AGAIN! ENNIS NOT FINE FURNITURE ! Still waiting for my purchase to arrive! And in the hole $15,000 to your fine store!