Map
Detailed Information
- Place Types Furniture store
- Address 275 S 23rd St, Boise, ID 83702, USA
- Coordinate 43.6204517,-116.2181719
- Website https://ennisfurniture.com/
- Rating 3.8
- Compound Code JQCJ+5P Boise, ID, USA
Photos
Reviews
My husband and I stopped in on a random Saturday afternoon to see if we could look at a sofa that I saw online. When we arrived at the store, the only employee who approached was the a manager. Unfortunately I cannot remember his name. The sofa I was looking at online was no longer available, apparently it’s not uncommon for the website to be inaccurate. He walked around with us and showed a few different sofas. He seemed friendly enough. We had a few questions about a couple of pieces, so I gave him my name and phone number and he said he would call me in the next few business days. I waited a week and called and left a message. It was never returned. It’s been 3 weeks and I never heard anything from Ennis. We weren’t exactly in our Sunday best while shopping, but I feel like there shouldn’t be a dress code for shopping. I feel like we were dismissed because we didn’t “look the part.” Needless to say, I bought my $5000 sofa somewhere else!
I opted to go to Ennis because they carry Lexington furniture. I new exactly what I wanted so I ordered it in person in the store, which was a ho hum experience but okay it’s Covid times so I will just go with the lack of customer service flow. A few weeks later I decided to purchase a coffee table that matches the dining and Buffett that I ordered from ennis the same collection. Not a lot of work for the sales lady Bren just place the order and give me a delivery date. Well she says 2 weeks which is fine,Wayfair , Perigold, Overstock they can do the same I prefer a local store so I order through Ennis again. Several weeks down the road I reach out to my sales lady who with my other purchases undershot the delivery dates by several weeks. I always have to text her and ask what’s the estimate on delivery after the two weeks she said would arrived had past. Then three weeks, then a month??? She text back .. I wrote on your receipt 8 weeks??? Wth is that about?! I could have ordered from Wayfair or Overstock and gotten the coffee table in two weeks I chose Ennis because it was local even though I would have to PAY FOR DELIVERY $79.00 AND $149.00 more than the internet was advertising. NEVER AGAIN! ENNIS NOT FINE FURNITURE ! Still waiting for my purchase to arrive! And in the hole $15,000 to your fine store!
Attended to by staff very well and with attention to detail.
Hands down best furniture store I’ve ever purchased from!
Nobody really wanted to help us!
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