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Pottery Barn

160 N Gulph Rd #6129, King of Prussia, PA 19406, USA

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Detailed Information

Place Types Furniture store
Address 160 N Gulph Rd #6129, King of Prussia, PA 19406, USA
Coordinate 40.0874972,-75.3921036
Website https://www.potterybarn.com/stores/us/pa/king-of-prussia/
Rating 3.3
Compound Code 3JP5+X5 King of Prussia, PA, US

Openning hours

Monday 10:00 AM – 9:00 PM
Tuesday 10:00 AM – 9:00 PM
Wednesday 10:00 AM – 9:00 PM
Thursday 10:00 AM – 9:00 PM
Friday 10:00 AM – 9:00 PM
Saturday 10:00 AM – 9:00 PM
Sunday 11:00 AM – 6:00 PM

Photos

Reviews

Patrick Adams (11/23/2020)

We had a great experience at the store, we were greeted right away by Becky who helped us and introduced us to Ellen. Ellen worked with us on outfitting a new apartment living room and bedroom. Both of them were very helpful, insightful with great suggestions and ideas. We had just come off a horrible experience with the store in Huntington Station Long Island and my wife was very reluctant to speak with anyone at any store, Becky and Ellen changed her mind and she is very happy and so am I. Would recommend the King of Prussia store wholeheartedly! Just reminds you that a companies reputation is only as good as the individual experience your receive. Thank you Becky and Thank you Ellen.

Daniel Eichner (04/24/2020)

Potterybarn.com customer service is horrible!nBefore you read my story. They are under William and Sonoma and rate an F on BBB.nMy pregnant wife called extremely upset. I ordered a crib a couple months ago and about a week later wanted to order a dresser. Called before and said if I order the dresser can you make it one delivery charge instead of 2. They said absolutely just call when it is delivered to your house. Scheduled delivery is tomorrow. My wife called and they only have the dresser being delivered. The crib is somewhere else. And because it is 2 separate delivery they refuse to refund. If you can buy and take home that's your best bet. If you have to have it delivered run away!

Joey Song (02/16/2020)

All the furniture is great, just wish they had more sales...

Felicia Cornish (10/10/2019)

This is the worst pottery barn store to deal with. Monica is the rudest employee I have ever had to deal with. I've had issues with her on 4 separate occasions. For such an expensive store I would expect better customer service. After today's encounter I left everything at the register and walked out. How she still has a job there is beyond me.

Steve (09/03/2019)

My wife and I have been PB customers for many years, having set foot in many of their stores and speaking to others on the phone. King of Prussia store is far and away the worst one we have ever dealt with. Another PB store had called this one to put an item on hold for us. When we called to finalize the sale, we were given the runaround by more than one employee. We had our credit cards in hand but were blown off by rude and condescending employees. They bungled the transaction, then never followed up on promises to call us back. Avoid this PB store if you can.

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