AT&T Store

Bryan and I felt very cared for in our changes in our phone carrier. A.T & T offers us the potential to stay with a carrier for a long time!!! It was purely financial due to retirement. We loved the calm and helpful assistance given to us by both Dalton , Jadie and Ernesto if needed. Aging is hard and sometimes unkind. They were so understanding and helpful to step in to give us the direction necessary. We went in for a cheaper cell phone plan and wound up getting their TV plan as well ! That speaks volumes for their great knowledge and care for us as we worked with them. That is the reason we asked if we could write this recommendation for them!

The employees are always super chill and very polite and patient. We still have service through AT&T and plan to keep it in definately.

Great service!! Dalton went above and beyond!!

Service was fine. But employees were not wearing masks. During this Covid time that is absolutely unforgivable.

First I went in (at Walla Walla WA AT&T) to pay a bill and looked at this phone, Stephanie answered a few initial questions for me and helped me look at different plans I may be interested in and was very helpful, also explaining the new insurance plan. (which I decided to upgrade to)nI came back to find out more about the phone I wanted, (LG G8x Thinq) and Ernesto S. Helped me from beginning to end and was very patient and helpful with all my questions and concerns. He helped me buy out the phone I was already making payments on, and it was all smooth and comfortable! I was very very pleased with my experience and I'm definitely coming back to get the dual screen for the phone (THANK YOU AT&T FOR MAKING IT POSSIBLE TO DO ACCESSORY INSTALLATION PACKAGES:) (:nEDIT: I came back to buy that dual screen case, and Ernesto was there, ready on the table was the dual screen case and screen protector, that I told him I would come back for, he remembered and had everything ready for me. Now THAT'S service that is very rare, Ernesto is definitely an important asset to your company AT&T! - Andrew, Att customer for 8 years.