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T-Mobile

20325, 10 Rte 19 N Ste, Cranberry Twp, PA 16066, USA

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Detailed Information

Place Types Electronics store
Address 20325, 10 Rte 19 N Ste, Cranberry Twp, PA 16066, USA
Coordinate 40.6922813,-80.1048961
Website https://www.t-mobile.com/store-locator/pa/cranberry-township/ro
Rating 4.2
Compound Code MVRW+W2 Cranberry Township, PA,

Openning hours

Monday 10:00 AM – 8:00 PM
Tuesday 10:00 AM – 8:00 PM
Wednesday 10:00 AM – 8:00 PM
Thursday 10:00 AM – 8:00 PM
Friday 10:00 AM – 8:00 PM
Saturday 10:00 AM – 8:00 PM
Sunday 11:00 AM – 5:00 PM

Photos

Reviews

Saboor Farooq (10/15/2020)

I stopped by this place the other day and everyone was extremely helpful. I was an atnt customer and was shopping around to see which carrier I should switch to. The customer experience I received there made me want to switch on the spot. They went above and beyond to explain everything I’m getting with my plan and with the phones. They explained the features of the phone very well and made sure I was comfortable with everything I was purchasing. The staff there is very friendly and make you feel valued from the moment you walk into the store until the moment you leave. I would highly recommend everyone to shop at this location.

T Neal (09/18/2020)

I have been happy with my decision to switch to T-Mobile from Verizon, but it hasn't exactly been smooth for my family members that switched with me. I am still waiting on a reimbursement for a phone my mother had transferred and getting ahold of this specific location seems almost impossible. They are either short staffed or just don't answer the phone. My bill since adding 3 additional family members still isn't correct after 2 months as well. Not to mention a credit that was promised after one of the employees incorrectly advertised a phone transfer option for two phones that didn't qualify. It has been a less than smooth transition and still isn't resolved.nnThe store in Wexford is tied to corporate and is much more helpful and responsive. I will be taking any future needs and business to them. Unfortunately I will be staying away from the Cranberry Township store.

Jonathan Jurysta (08/09/2020)

T- Mobile made life easier. With Verizon always dragging issues on. My list of complaints with Verizon are to long to text I wish to not have blisters on my thumbs. Way better deals and no price gouging at T Mobile includes a bonus of way better service. Think smart and leave Verizon..... Save the aggravation and wallet!! Thanks T Mobile!!!

Tim Casey (06/13/2020)

I don’t know if it’s always like this, but if Jeff is there it will always rate a 5. He is knowledgeable, patient, and has a good sense of humor. If we ever need to go back, we’ll make sure Jeff is working. We’d like to put him on retainer if that is possible.

Sandra George (05/30/2020)

Jeff went above and beyond to fix the problem with my phone. Extremely knowledgeable and his customer service was off the charts. He could not have been kinder. Such a nice feeling to have someone really care about their customers!

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