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west elm

110 Bakery Square Blvd, Pittsburgh, PA 15206, USA

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Detailed Information

Place Types Furniture store
Address 110 Bakery Square Blvd, Pittsburgh, PA 15206, USA
Coordinate 40.4561806,-79.9150092
Website https://www.westelm.com/stores/us/pa/pittsburgh-bakery-square/
Rating 3.6
Compound Code F34M+FX Pittsburgh, PA, USA

Openning hours

Monday 11:00 AM – 6:00 PM
Tuesday 11:00 AM – 6:00 PM
Wednesday 11:00 AM – 6:00 PM
Thursday 11:00 AM – 6:00 PM
Friday 11:00 AM – 6:00 PM
Saturday 11:00 AM – 6:00 PM
Sunday 12:00 – 6:00 PM

Photos

Reviews

Michael Sanfilippo (08/20/2020)

We love West Elm and always have a great time shopping there. This time due to covid-19 they take your temp before entering which is fine but we literally had to yell inside to get one of the three people's attention before entering. A lovely young lady greeted us and finally welcomed us in. Once in, we had a specific chair we wanted to see which the website said was in stock. No one knew where it was, the young salesperson asked the other two for assistance and it seemed to fall on deaf ears. This young lady was also trying to greet new customers with no help from the other two workers in the store. It was disturbing and unfortunate. Finally one of the other associates said the chair is probably in the back and basically told us we were out of luck and could not see it.nWe are very independent shoppers and usually can be self sufficient, this one time we needed a little help and were left empty. I wish I could say we just walked out but we did buy two items anyway with no help from your staff who was now more interested in talking to a friend and his dog. The first young lady was helpful but maybe can use a little more training and I say this in a positive way. Or at least more help from others. I will think twice before returning...and trust me, we've spent over $5000.00 in your store...

imreallyreal imreallyreal (11/22/2020)

Be very careful purchasing. There return policy is extremely limiting. If there is any discount applied, they will not allow returns for refund or credit.nnWe went to the Pittsburgh location and wanted to purchase a product in a quantity of 12. They didn't have enough in stock, so we ordered online. We received the product and changed our minds and now cannot return because it was on sale.nnAdditionally, the product dropped another 20% between the time the item shipped and when we purchased online and they will not price match their own price.nnOverall, we are done with West Elm. They have some nice products, but only being able to pay full retail on their high priced goods or not be able to return is not worth the risk.

Venus Moore (07/31/2020)

Always have a great experience when I go there. The manager is great!

Mohamed Eshnuk (01/09/2020)

I love this West Elm, my wife and I come here all of the time. They have really trendy items and the quality has been great! Keep an eye out for their clearance sections, they have some really great deals on final items sometimes!