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T-Mobile

625 Black Lake Blvd SW #326, Olympia, WA 98502, USA

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Detailed Information

Place Types Electronics store
Address 625 Black Lake Blvd SW #326, Olympia, WA 98502, USA
Coordinate 47.0419791,-122.9361681
Website https://www.t-mobile.com/store-locator/wa/olympia/capital-mall-
Rating Unknown
Compound Code 23R7+QG Olympia, WA, USA

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Reviews

Kari Kelley (10/01/2020)

Cole and Justin were AWESOME. Cole went out of his way to help us and get us transferred over from AT&T. After being with them 15 yrs they weren’t willing to do anything for us. These two guys here told us all our options and made it painless. Cole went above and beyond to get us transferred. Kudos to Cole and Justin who made it fun for us. Along with Eric And Taylor. Those guys are Awesome

Cynthia Novotny (11/17/2020)

So disappointed that sprint is now tmobile.. worst service I have ever received in my life was at this store!! There are 2 other stores within a mile I suggest you go to one of those instead.

Amanda Sillik (12/02/2020)

Pretty great team here, always detailed and all about the customer.

Tim Cromwell (09/07/2020)

The guys were very helpful! They even helped us track down the specific phone we wanted at a different store!

B “Cralig” S (03/07/2020)

I called before I left my house asking about their new promo. Trade in my s9 and get 500$ trade in value. I planned to get the s20 ultra. It was a down payment of 600 ish dollars. The guy I talked to on the phone told me that they would take 500 off with the so as trade in. I just had to pay the remaining balance and tax. So I drive from my house which is about a hour away. Get to the store. Mind you was super excited to go get this phone. Walk in talk to one of the reps working and they tell me they will give me 75$ and I had to pay 550$ as down payment. At this point I was a little upset I just wasted a hour driving there gas and my fiance decided to take the night off seeing as this was a fun thing to go do. Was told it was guaranteed. Even clarified it multiple times before hanging up. Now I'm driving back about 200 bucks out of pocket. Do to the fiance taking the night off to go do something I was told was guaranteed. And 30 bucks I'm gas. I'm highly disappointed in this store. It's not the first time they fed me wrong information. Sold me 2 phones telling me they would play fortnite. Well kids opened their new phones on Christmas and go to download it and well not compatible. Spoke to them about the issue and all they said was we can return them for 50$ a piece as a restock fee. It's made me really think about switching carriers.

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