Desco Audio and Video

Desco has been great to work with. We bought a house that they originally wired for a complete home/ visual audio system, costing tens of thousands of dollars. The system was about 10 years old and was having some age related issues. Desco helped us fix many of the problems, and never tried to upsale or make us feel inferior for wanting to downgrade some things. In addition they covered the costs of a couple of expensive items that were outdated. All of the employees I have dealt with over the past 2 years were professional, helpful, and courteous. I believe this is a direct reflection of Jeff the owner who has always been willing to help with our change to modernize our system. And even though we downgraded some things he never made us feel little or inferior. You would have thought I was just as important as the guy spending $100,000.00.

Freindly and informative. Staff knows whet they're talking about here. They will continue to have my business for all my home audio needs

Bummed out! They seemed to be helpful when selecting products, but provide no help when equipment is faulty after the sale. Said my only option was to deal with the manufacturer. I bought from them specifically because they are local and expected they would support after the sale. Should have bought from Costco. Lesson learned.

I LOVE DESCO! My Dad is in his 80's so nervous about a new set up. We went in, got excellent service and DESCO was out the next DAY.nKyle Cain installed our TV/BLUE.RAY and in a half hour we had everything in place!! SUPER SIMPLE!! THEY ARE GREAT. WE STARTED WITH DESCO 20 YEARS AGO AND HAPPY EVER SINCE. AND NO, I DON'T KNOW THE OWNER.

Repairs on my antique record player took months, I was charged double the estimate, and they only fixed half of what they said they fixed. The needle arm has never worked properly, despite the $150 they charged me just to repair the arm. I have never regretted spending money with a business more in my life.