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ADT Security Services

452 Sable Blvd, Aurora, CO 80011, USA

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Detailed Information

Place Types Electronics store
Address 452 Sable Blvd, Aurora, CO 80011, USA
Coordinate 39.7225723,-104.8184585
Website https://www.adt.com/local/co/aurora?utm_source=places&utm_mediu
Rating 3.2
Compound Code P5FJ+2J Aurora, CO, USA

Openning hours

Monday 8:00 AM – 4:00 PM
Tuesday 8:00 AM – 4:00 PM
Wednesday 8:00 AM – 4:00 PM
Thursday 8:00 AM – 4:00 PM
Friday 8:00 AM – 4:00 PM
Saturday Closed
Sunday Closed

Photos

Reviews

Claudia Roark (09/17/2020)

I have been an ADT customer for over 25 years. I decided to add a camera and doorbell to my system. My technician, Julio, was wonderful. As it turned out my current alarm system is not compatible for an upgrade. He carefully explained the differences and the costs and did not try to persuade me either way. It felt so good not to be pressured and have me, the customer, valued and respected. ADT has always been responsive to my needs and because of ADT I have safe for 25+ years!

Art Aaron (12/01/2020)

Our ADT Technician, James was thorough, knowledgeable, and a great communicator. He provided a total solution to a difficult issue. We just signed up with ADT in September, and James was the most professional ADT representative we have met so far. Thanks, James!

Jesse Kittelstad (12/01/2020)

We had a recent install at our new home that was done incorrectly. The technicians wired the thermostat to turn on both the AC and heat simultaneously, when turning the heat on. Not only did this lead to an excessively high energy bill, but I had to have an HVAC professional come out and rewire the system. I've tried contacting ADT on 5 occasions now, all with promised resolutions, and still have yet to receive a call back from anyone, even after being elevated to the local office. It's been an absolutely horrible experience.

Robert Jennett (08/07/2020)

Policy holder died. I am the executor and emergency contact, but do not know the system access code. ADT said it will send the code to my (dead) brother's house - will take a minimum of 10 business days for me to receive it. Mail needs to be forwarded - probably will take 3 weeks to receive it. In the meantime, I need to pay ADT's monthly fee. The timing is totally unacceptable. I tried - there are no other phone numbers to call to make a complaint. I was 56 min on the phone to get this result.

Frankie Menna (06/01/2020)

I have ADT at my home and business. This appointment was the now THIRD time that ADT has shown up more than 5 hours late. Because of the last two times that this happened I scheduled this appointment to be the first one of the morning so it would be done before my restaurant opened. Of course it changed again and the technician had to be there the majority of the time I was opened. He was great a courteous and left a great impression on your company. However the folks in the back office really need to get it together.

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