Map
Detailed Information
- Place Types Bakery
- Address 5502 4th St NW, Albuquerque, NM 87107, USA
- Coordinate 35.1381067,-106.6409786
- Website https://smart.link/abu8tr12sc1y6?utm_source=google&utm_medium=l
- Rating 3.9
- Compound Code 49Q5+6J Albuquerque, NM, USA
Photos
Reviews
Dude. It's DD.
Okay 1 year later..
Been coming here for 40 years ... back in the day it was just Dunkin. .no Baskin Robbins. So in the past couple of years the customer service has been terrible.
The price is really high... example 16.00 bucks for 2 medium shakes. That would make sense of we were in New York. Or if the ice cream wasn't freezer burned. Or if there was ever anything you request available. Mistakes happen. Staff can't be constantly monitored. But seriously...from being told ice cream is out donuts aren't made...can't get this can't have that...and my favorite...let me add 1.99 to the already 5.99 milkshake so that I can add pineapple. Seriously. If you're losing that level of business...perhaps management is the problem. It would be nice to be able to get what you ordered. Preferably fresh. Without the you're inconveniencing me attitude attached to 85% of your staff.
The food (breakfast sandwiches and donuts) is good, but they are still closed for dine-in, and there is almost no room to queue in the drive-through line. Time to open up for indoor service.
Before covid I went almost daily, now I only have been 3 times since March. 2 of the 3 times I have been overcharged for what I received. Staff is friendly. I called the store and left a massage and it has never been returned. 1st time ordered a $3.79 bacon egg and cheese croissant and received a bacon egg and cheese wrap. Those go for about $1.50. Second time ordered a coffee roll for $1.60 and got the .99 cent small version. Still no response. I am an East coast girl and love my dunks. Guess I am going to another shop.
I usually go on the weekends and they always seem to mess up my order. I usually have to spend 10+ minutes there waiting, which is ridiculous for a coffee place. When they do get my order right, it's pretty decent
They were almost out of donuts. Maybe they should have a baker in the afternoon especially on Sunday's. Very nice workers though.
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