Home United States Washington Verizon Authorized Retailer – GoWireless

Verizon Authorized Retailer – GoWireless

14957 N Kelsey Ave #101, Monroe, WA 98272, USA

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Detailed Information

Place Types Electronics store
Address 14957 N Kelsey Ave #101, Monroe, WA 98272, USA
Coordinate 47.86219,-121.976093
Website https://www.gowireless.com/stores/wa/monroe/monroe-n.-kelsey/?y
Rating Unknown
Compound Code V26F+VH Monroe, WA, USA

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Verizon Authorized Retailer – GoWireless

Reviews

Red Baron (10/05/2020)

My son’s smart phone stopped working so we went to the Monroe Verizon store where we were greeted by Nelly. She quickly pointed out that we had insurance. My son wanted the Samsung S20 so Nelly quickly set him up but when the apps migrated over the most important app for his G6 glucose monitor failed because it wasn’t supported by the S20. With his type 1 diabetes it was critical to have that app. So Nelly let him borrow a new IPhone while we waited for the new tablet to arrive. When it arrived Nelly set him up and tested the app and life was good. Nelly was doing some serious multitasking throughout the process and she was super patient and professional. She is definitely management material! She is the reason my family will continue to do business at the Monroe location. The entire sales team are outstanding! Thank you all!

Pinky Bush (10/01/2020)

I was desperate when I walked in here. My new phone would not load my latest backup and I was in the process of closing on two homes and desperately needed all that information transferred to my new phone. Nellie was amazing. She knew exactly what to do and had me up and running in no time given the amount of data needing to be transferred. Nellie was courteous, professional, and knowledgeable and is an asset to this location. Thank you!!!

Debbie Davis (09/05/2020)

Nelly helped me transfer alot from an old phone and patiently answered many questions about how to use features in the new phone. Best experience ever in a Verizon store. Thank you so much!!

John Daniel (07/30/2020)

Elissa is a ROCK STAR !!! Though we could not fix my issue with the phone, we were on the phone with tech between on hold and talking for 3 hours and she did everything she could to solve my issue. Very helpful, very sweet which is way more than I can say for the tech but we won't go into that. Lol. Thank you so much for your continued help Elissa.

katherine lisi (08/21/2020)

I have never received such thorough service in my life. After being rerouted from a car accident, with no phone and no gps and no idea where I was, let’s just say I was frazzled when I arrived. Nelly stayed late to help me get my new phone working and I couldn’t recommend her more! She made sure all my needs were met and was a breath of fresh air. 5 stars is an understatement.

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