Office Depot

The team at Office Depot Marysville are outstanding! I am a mobile notary and they are always so helpful. Kendra, Ethan and the whole team at the copy and print station are always on top of it. Kendra is always excited to help and I appreciate her style of customer service, she very calm and collected. I believe there is another gal name Sherry or something along those lines she always greets me every time she sees me by name. The least I can do is remember hers lol. But every time she sees me she greets me by name and always asks if I need any help. They truly make you feel like they are just helping a friend out. After working in many different retail environments and as a manager this is one great team!

Didn't have what I was looking for but had alot of other things I needed. So great store to get office and work supplies

Just go to staples or order online. I found what I needed, but I was patronized for even looking at something else. I understand these are hard times but no need to be rude to your customers who are keeping your business going.

Incredibly rude manager who copped attitude with me over a print job I did not submit online due to it not providing me a location other than California- when I wasn’t able to submit the file online I was given an email and confirmation of my price by phone. On arriving, the manager nearly doubled the price charging me an express fee - again something that was not disclosed on the phone. She was clearly annoyed with me and if not for her patronizing manner I may have discussed further submitting online but I just wanted to be done with the transaction and away from her. When I refused to pay the outrageous fee, she snatched my flyers and walked away like she could care less. When I asked for her manager she refused to tell me all the while denying her attitude when a lady with dark curly hair finally spoke up claiming she was her manager. She didn’t seemed phased by her managers conduct and took no responsibility for what I was told on the phone or for where they dropped the ball. Bottom line is I didn’t deserve to be treated that way even if the fee was valid it came off as punitive. I ended up going to the Everett store and had a much better experience- they were invested in my needs and actually cared about my business. Difference was night and day - not sure if this is a franchise situation or all corporate but marysville location needs an attitude adjustment - other reviews reflect the same and this is at the management level. ???

Have not had a bad experience using these guys for my copy and business needs.