Map
Detailed Information
- Place Types Electronics store
- Address 6102 N 9th St, Tacoma, WA 98406, USA
- Coordinate 47.2571678,-122.5206604
- Website https://www.adt.com/local/wa/tacoma?utm_source=places&utm_mediu
- Rating 4.7
- Compound Code 7F4H+VP Tacoma, WA, USA
Photos
Reviews
Stacy Frazier is extremely knowledgeable about the ADT products and the competition as well. She is the reason we chose to rejoin ADT, instead of trying out another service. Stacy is understanding, easy to talk to, she looks out for your best interests, and works to come up with a system that meets your needs and budget. It can be so frustrating to call a big corporation to receive help or get service, but Stacy helps to facilitate and advocate for you as well. It was such a breath of fresh air to be connected with her, and be able to accomplish the set up without any problems. We really felt taken care of and appreciated her time and efforts so much.
5 star review for Stacy Frazier! She was responsive, knowledgeable, and professional! I would highly recommend Stacy and ADT.
Worst customer service ever. They forgot equipment on initial install, misquoted prices even though we were using their own promotion flyer. They were supposed to come out now 3 times to finish the install today being the 3rd time. Each time they've spoken with my wife, they couldn't reach the tech. So now again waiting for our 4th appointment next week. As a disabled Vet that works Graveyard shift I am extremely displeased with how they've treated my wife, and how poorly they've treated our family. There should be an option for NO STARS. I'd say if next week if they don't show up, they can get their equipment, but they can't even show up to finish an install so..... What then? I know I know I'll receive a response saying please email us with this review at [email protected] blah blah blah email. How about you reach out to me Justin Ruiz instead, look my account info up. I'll wait, I'm used to it.
I really appreciate how easy ADT made my transition to my new home. They helped me save so much money with discounts as a Veteran and a USAA member. I feel very safe and comfortable with this security system. The process of getting my security system connected went very smooth. I really appreciate how kind, patient, and professional the technician was that did my installation. I highly recommend ADT.
Micheal Sloniker is a true professional and represents ADT well. He knows his job and one of the best technicians I have came around for a while. He is honest and has intergrity . I will highly recommend him anytime. Good Job Mike.
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