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T-Mobile

1175 Center Dr Suite #150, DuPont, WA 98327, USA

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Detailed Information

Place Types Electronics store
Address 1175 Center Dr Suite #150, DuPont, WA 98327, USA
Coordinate 47.0924405,-122.6462575
Website https://www.t-mobile.com/store-locator/wa/dupont/center-drive-w
Rating 4.6
Compound Code 39R3+XF DuPont, WA, USA

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Reviews

Eun Lee (10/07/2020)

Beware. They don’t explain all. Don’t get screen protector from this store! They said it is lifetime warranty and they replace unlimited. But they didn’t mention you have to have insurance protection plan for that.They just added the plan without asking or explain anything. Screen protector is $40 and insurance protection plan is $30-40 a month. Kind of scam, I guess. Go to dealer store not retail authorized store like them. It would be similar cost(you might get sim card for free, Dupont store charges pretty high for that), but at least dealer store would explain what they charge and cover. But I'm satisfied tmobile reception in Dupont area and monthly cost.

Lucy Hamlin (01/19/2020)

We had an amazing experience at this location! The assistant manager and two other employees stayed a hour after closing just to make sure our phones where situated! We have been with AT&T for 8 years and they made the switch to T-mobile so easy and we are now saving $60 on our monthly bill! Customer service was excellent! We will be recommending them to everyone we know!

Sonia Villarreal (11/30/2019)

I've never had an amazing phone buying experience until yesterday. We switched over from metro with 3 lines and Taylor did everything possible to work with us. He was very knowledgeable and professional. His customer service was exemplary. There was no awkward small talk or anything that usually makes you want to rush out of a store. It felt like we were lifetime customers. The store was clean and well kept. The other staff members, Gabe and Chris, were also very friendly. Overall, great store and employees. Very happy to have made the change.

Sam Metzger (10/20/2020)

Always great service from Chris at this T-Mobile store.

Ernesto Perez (11/04/2019)

Today we came in to change our family plan. Though we had several challenges in making this happen. Chris and team helped us through every step of the way. This process was timely and took considerable amount of resources to get it done. Through it all they were professional, knowledgeable, and very caring. I have to say that we had the best customer service out of any carrier service today in this DuPont location. So to Chris and team...Thank you for taking care of this military family. Ernie, Moe, and Bryanna.

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