Map
Detailed Information
- Place Types Electronics store
- Address 204 W Walnut St, Newport, WA 99156, USA
- Coordinate 48.1844016,-117.0419514
- Website http://www.newportalarm.net/
- Rating 4.6
- Compound Code 5XM5+Q6 Newport, WA, USA
Photos
Reviews
Great costumer service from Danika and Nate. Easy to work with and great communication. Highly recommended. A++
We've had Newport Alarm for a while and have always had good service. They are Johnny on the spot! We'd recommend them!
These folks have cell phone dialers and battery backup for an added fee you can leave keys with them as well something online folks can’t do. If you have reliable WiFi etc online Co like ring are affordable and may make a good option.
We used Newport to install cameras and security system in our house. They did a great job and very professional. System works well and the app is great.
We had Newport Alarm monitoring our store. We had someone take over an hour to break in (as verified by our surveillance video) and the alarm triggered on the keypad but never sent signals to the monitoring station. Even when the burglar entered the store it still never sent to the monitoring company! The owner refused to take any responsibility for this failure of the system and insisted nothing was wrong with it. There was confirmation on the panel that the alarm was set but it still failed to send! There were no power outages or bad weather etc that evening that would have caused the system to fail. They refused to compensate us for our losses or help pay for our insurance deductible. Their response was to offer an upgrade to our system and then sent us a bill for it for $300. They offered to cover the cost of the extra monitoring fee for 2 months...a whole $30 worth of compensation for a much bigger loss. We were not treated as though they valued us as customers and didn't really care about keeping our business. Very disappointed with this company and will not be recommending them to any of our customers.
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