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T-Mobile

301 E Wallace Kneeland Blvd Suite 220, Shelton, WA 98584, USA

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Detailed Information

Place Types Electronics store
Address 301 E Wallace Kneeland Blvd Suite 220, Shelton, WA 98584, USA
Coordinate 47.2306315,-123.1239502
Website https://www.t-mobile.com/store-locator/wa/shelton/e-wallace-kne
Rating 4.8
Compound Code 6VJG+7C Shelton, WA, USA

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Reviews

libbycove libbycve (05/02/2020)

This store is excellent the customer service and staff are knowledgeable and very friendly.I went in numerous times to buy minutes for my phone and unlike Verizon and AT&T who always made me feel like a second-class citizen because I used prepay. Shelton T-Mobile treated me like a regular customer. They told me about a deal they were having with the new Apple second-generation SE phones with a talk and text plan. That fit into my budget. They did not try to up sell me like Verizon and AT&T. I've been in those stores and they always try to sell you more than you need or want. I would highly recommend the Shelton T-Mobile store and their staff. Everyone wants to help you. And unlike their competitors they don't get unhappy if you walk out the door the first time and don't buy something. They're very happy when you come back and purchase what you want not what they want to sell you unlike the other two companies. I would never use the other two companies after having talked to Shelton T-Mobile. They are the best of the best.

breanna wood (11/30/2020)

Got a great deal today, associates are always so nice and helpful!

Lydia J E Washington (01/06/2020)

The assistant manager, Austin, helped me. I came in to have my phone fixed. He trouble shooted my phone and when it couldn't be repaired, Austin was very helpful in finding me an affordable replacement that fit my budget. He was very knowledgeable, friendly, and patient in explaining the benefits of each model. Austin put the needs of the customer first and related to me as a person. Extremely satisfied with my experience!

Nicholas Smith (01/14/2020)

Always willing to help and they let you know about any new deals they have( at least in the shelton branch anyways.)

Peggy Smith (12/28/2018)

Store Manager Irish has provided outstanding customer service in a complex transition to T-Mobile. He listens carefully, ensures he understands the issue and impacts, then problem solves in real time. I've dealt with many T-Mobile personnel and business consultants over the past several months and Irish outperformed them all. He has successfully and efficiently solved problems he did not create. In addition to an exemplary level of accountability and responsibility, Irish is both professional and personable. He demonstrates respect for his team and customers. Well done!

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