Map
Detailed Information
- Place Types Electronics store
- Address 1658 NW Louisiana Ave, Chehalis, WA 98532, USA
- Coordinate 46.6772212,-122.9759449
- Website https://www.gowireless.com/stores/wa/chehalis/chehalis-twin-cit
- Rating 4.5
- Compound Code M2GF+VJ Chehalis, WA, USA
Photos
Reviews
I was vacation and needed a new car mount and case and screen protector for my iPhone, upon walking in to the store I was greeted by the manager Rhi, she instantly welcomed me and was ready to help. She got a screen protector and a variety of cases and car mounts to fit my needs, she even looked at my account to make sure I was getting the best for my family. She truly took care of all my needs, and made sure I was happy with my service, anyone from this area I would recommend her for you. Rhi is one of a kind. Thank you so much Rhi for everything.
By far the worst experience I have ever encountered with a phone store. On Friday afternoon at approximately 2:30, my sister and I came into the store, a sweet young lady, Rianna, helped us. My sister purchased a new iPhone and we were told it would take 4-5 hours to transfer her data from her old phone to the new one. I live 35 miles from Chehalis, so we asked if we could pick the phone on Sunday. She told us we could and it would be ready. We came in Sunday at about 1:30, told the young man that we were picking up a phone. He brought out a bag, said it was still down loading, fortunately I looked at the bag and it had someone else’s name on it. He went in the back, had no idea about my sisters phone, and came out and said the new phone wasn’t opening and he didn’t know why. We left, got groceries, came back, waited at least 30 minutes, finally interrupted him and asked how long it would be. He said he had no idea, couldn’t get into the new phone. 48 hours and $500+ later and we still have no phone and no idea when the phone will be ready! Theodore’s advice... don’t get a new phone while on vacation. My advice... don’t go to this store!
Verizons top tier data priority data package feels like the same speed as dial up from the 90's (their PRIORITY data is around 0.5 Mbps, most customers have unprioritized data which is EVEN SLOWER) and their entire customer support is designed around keeping you on hold and wasting your time. Do not waste your time or money.
Amazing customer service thank you Rihanna and Skyler for your amazing service
I went in to the store that I've been loyal to for the last three years and was greeted by a new associate, Corey. Corey was knowledgeable and well versed with the operations of my Note 9. Corey, not only tool the additional time and effort to explain to me why my phone wasn't operating at its fullest. He modified my settings, and to my amazement, my phone and my service improved 100%. In the future, I will always make a point of contacting Corey first when visiting my favorite wireless store here in Chehalis.
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