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Metro by T-Mobile
Metro by T-Mobile
Metro by T-Mobile
Reviews
Ken L (08/25/2020)
Real friendly help. Needed to get Iphone 7 switched to Iphon SE 2020, $23 less than 15 mins done! Awesome!
Jamie H (04/16/2020)
Just to be clear, Metro is usually awesome, but this location doesn't make the cut--at all. I live in Chehalis and intended on going into the store and porting over from another carrier, but this location forces you into buying extra services, like device insurance, that I don't want. Device insurance should be optional, not mandatory. I'm just buying a cell phone, not a vehicle, and if I don't want device insurance, I shouldn't be forced to buy it. In the last 10 plus years that I've owned cell phones, I have never needed to file a claim on a phone. They're requiring you to buy 2 months of insurance on EACH device you purchase. This started as an *optional* service with phone carriers, and most providers still make it optional. I'm now going to buy the devices at another Metro location--and I called to check ahead of time--no, that location isn't making me purchase insurance.
Yessenia Santiago (05/14/2020)
This place is the WORST STAY AWAY!!!! Horrible service the lady look verrrry anoyyyed at me when I was saying something to her plus she didn’t even care so I had to repeat myself ugh!!PRICES are WAYYYYYYYY to expensive phone didn’t work when I got it ........
Laura Lyn Bosque (03/03/2020)
I came to this store maybe three times since I moved out here from the East coast. I have to say every time I have been in the store the associate's were rude. I tried to make small talk while paying my bill and was abruptly cut off. I wonder where has customer service gone?? The prices of upgrades are expensive. Not a huge fan of this store.
Ron Entwisle (09/06/2019)
Excellent customer service. Poor product. I will be taking my business elsewhere.
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