Lovesac

We had been looking online at LoveSac products. The store manager was very knowledgeable about the products. She answered all of our questions and then some. We will definitely be making a purchase now.

Lovesac is an amazing concept! Love the product and the staff at the Fritz Farm location! Keisha was a delight!

We spent an entire day couch shopping and ended at the Lovesac location. The service we received was above every other location we went to. The staff was friendly, knowledgeable and extremely patient with all of our questions.

My husband and I went into the Lovesac store, located in The Summit at Fritz Farm in Lexington, KY, knowing we wanted to purchase a sactional but had no idea of our fabric choice or configuration. We were met by Carissa (spelling?) who was one of the most helpful sales people we have ever met! She was kind and answered all of our questions thoroughly. We ended up getting a sactional and a chair configuration. We received our order earlier than expected! We were so excited and started putting it together right away that we didn’t realize that we didn’t have every piece we needed. I called the store and Carissa again helped me through the process and seeing what I had already received and what was out for delivery still. We have now received every piece and have put together our furniture and we are SO impressed with the quality! This is truly a lifelong investment, which I never thought I would be saying about a couch! If you are thinking about getting Lovesac furniture, do yourself a favor and visit the Lexington store front! You will get to see and feel the furniture first hand before making such an important purchase, and you’ll experience their great customer service as well! We are so happy with our experience, if we decide to add to our furniture or get more accessories, we will definitely go through the Lexington store again!

This is a mixed review!nWe like the product and are generally happy with its versatility and quality.nThe local store was great and very friendly.nThe only negative is probably more about us and not the product or the service.nWe will never buy any furniture that the company won’t assemble or deliver.nIt was a nightmare process.n50 boxes just show up on your drivewaynThen you have to pack all of them in the house and tear em open and assemble the whole darn thingnIncluding putting each cover on and setting it all up.nThe worst part is disposing of all the boxes and garbage, you better have a truck and a lot of patience.nnSo for our next room we will be buying traditional furniture that can be delivered and setup.nnIf you are young and have plenty of time to fool with it ud83dudc4dnnBut for us spending $5,000 and having all that hassle, No thank you.