Map
Detailed Information
- Place Types Furniture store
- Address 120 Summit At Fritz Farm #110, Lexington, KY 40517, USA
- Coordinate 37.9777559,-84.5261305
- Website https://www.potterybarn.com/stores/us/ky/lexington-summit-at-fr
- Rating 3.5
- Compound Code XFHF+4G Lexington, Kentucky, Un
Openning hours
- Monday 10:00 AM – 7:30 PM
- Tuesday 10:00 AM – 7:30 PM
- Wednesday 10:00 AM – 7:30 PM
- Thursday 10:00 AM – 7:30 PM
- Friday 10:00 AM – 8:00 PM
- Saturday 10:00 AM – 8:00 PM
- Sunday 12:00 – 6:00 PM
Photos
Reviews
I have visited the Lexington, Kentucky Pottery Barn three times over the past six months. The first visit I was with two other ladies. We went through the store not once but twice and not one single person greeted us, asked if could helped us. The store was not even busy. We were the only customers in the store.nSecond visit was pretty much the same as the first visit. I had to hunt down an associate to help me.nOn the third visit, this past Saturday, again, no one greeted me or even acknowledge me. I went through the store twice at a slow pace. It totally amazed me, was the manger didn’t say anything to me or anyone around me. I know she was moving merchandise around, but still that is no excuse. I don’t care if you are busy, you should acknowledge your customers and let them know that someone will be with them in a few minutes.nnOh, did I mention that myself and the other two ladies that were with me on the first visit were all Pottery Barn associates from another store in a different city. This type of behavior would have never been acceptable in our store. I don’t think your district manager or president would approve of how you treat your customers. Was hoping that third time would be charm instead of three strikes and you are out!nnYou got one star because I couldn’t give you zero stars!
I purchased a bedroom suite from Pottery Barn on October 11, 2020. My credit card was charged. I was given 3 dates for delivery. One part was due mid to end of October. The end tables arrived on November 9, 2020. The dressers were estimated for mid to end of November. Still have not received the dressers. The bed was estimated mid to the end of December. Still no bed. I have called, texted and gone to the store in person to see my salesperson. She even gave up and turned it over to customer service. Who have not contacted me. I have tried to call customer service several times too. I finally reached a supervisor on Sunday, January 10, 2021. The first person I spoke with told me “she said she would take your call.” Ashley told me she would email and call about the bed on Monday. One dresser is in a warehouse in Columbus, OH while the other was supposedly in transit to that same warehouse. The bed was in a warehouse in New Jersey. It is now Thursday and I have sent emails asking what Ashley found out and have not heard back.nI would not recommend purchasing furniture from Pottery Barn.
I normally love Pottery Barn but this one has practically nothing. It could be due to the fact that it's so new
This store is beautiful and the employees are also incredibly helpful and friendly. I had a difficult interaction with a manager at the Cincinnati store in the past that soured me on going there even though I live in Cincinnati. Consequently, I tend to avoid it and will often time some purchases to pick up at the Summit store when I go to Lexington. I have never been disappointed in their service, and they often have inventory that Cincinnati does not have.
The people are extremely friendly and is one of my favorite places to go on the weekends
Similar place
1900 2nd St NW, Albuquerque, NM 87102, USA
+1 505-980-5908
https://www.facebook.com/Gonzalezupholstery2014/
2322 2nd St NW, Albuquerque, NM 87102, USA
+1 505-247-1176
Unknown
300 Menaul Blvd NW #101, Albuquerque, NM 87107, USA
+1 505-415-7892
https://www.dollartree.com/locations/nm/albuquerque/2851/?utm_s
1629 4th St NW, Albuquerque, NM 87102, USA
+1 505-242-2818
Unknown
2421 1st St NW, Albuquerque, NM 87102, USA
+1 505-980-2467
http://gradocreations.co/
6th St NW, Albuquerque, NM 87102, USA
Unknown
Unknown
2714 4th St NW, Albuquerque, NM 87107, USA
+1 505-345-0375
https://www.casafurniturealbuquerque.com/
2905 4th St NW, Albuquerque, NM 87107, USA
+1 505-343-1193
http://www.lirasupholstery.com/index.html
2001 12th St NW, Albuquerque, NM 87104, USA
+1 505-349-2462
https://www.lowes.com/store/NM-Albuquerque/2539?cm_mmc=lod-_-c-
3011 2nd St NW, Albuquerque, NM 87107, USA
+1 505-345-9604
http://westwoodcabinetsandstorefixtures.com/
1110 1st St NW, Albuquerque, NM 87102, USA
+1 505-265-1524
https://www.nmfabricsandfoam.com/
308 Mountain Rd NE, Albuquerque, NM 87102, USA
+1 505-246-8344
https://www.cabinetdoorsabq.com/
900 Lamberton Pl NE #C, Albuquerque, NM 87107, USA
+1 505-883-8690
http://www.hobartcorp.com/
3708 Commercial St NE, Albuquerque, NM 87107, USA
+1 505-489-1143
Unknown
2701 Broadbent Pkwy NE STE A, Albuquerque, NM 87107, USA
+1 505-341-9281
http://www.crtflooring.com/
901 Rio Grande Blvd NW suite d-120, Albuquerque, NM 87104, USA
+1 505-856-2939
http://www.designalliancenm.com/
299 Industrial Ave NE, Albuquerque, NM 87107, USA
+1 505-883-4617
Unknown
303 Romero St NW suite n-113, Albuquerque, NM 87104, USA
+1 505-204-3403
Unknown
401 Rio Grande Blvd NW, Albuquerque, NM 87104, USA
+1 505-884-7355
Unknown