Map
Detailed Information
- Place Types Spa
- Address 19921 Whaleshead Rd, Brookings, OR 97415, USA
- Coordinate 42.1471472,-124.3534056
- Website http://www.whalesheadresort.com/
- Rating 4.1
- Compound Code 4JWW+VJ Brookings, Oregon, Unit
Openning hours
- Monday 9:00 AM – 8:00 PM
- Tuesday 9:00 AM – 8:00 PM
- Wednesday 9:00 AM – 8:00 PM
- Thursday 9:00 AM – 8:00 PM
- Friday 9:00 AM – 8:00 PM
- Saturday 9:00 AM – 8:00 PM
- Sunday 9:00 AM – 8:00 PM
Photos
Reviews
I would recommend Whaleshead if you could directly deal with the cabin owners. Since this is not the case, I can only recommend it when you stay at least a few days, otherwise the cost is just not worth it- late checkin and early checkout, expected to do a little cleaning. However this wasn’t my qualm- though our chosen cabin was beautiful with an ocean view, we had some safety issues (not just one) and when I addressed them directly with management after our stay, rather than on a public review, their response (after checking in with them again myself after a week of no communication) left me feeling like I was completely wrong with my comments, which weren’t really even complaints. How I was treated was very unprofessionally, I never received a name in the signature of the emails, I then got a couple of one-sentence responses that were extremely inhospitable. Being in the industry I would respect a guest to contact me directly to give feedback in order to help our business grow for other guests in the future. In this, I would also use respect and value the guest’s feedback, whether I agreed with it or not, but certainly this management wasn’t trained in how to retain guests and have them want to return. I purely won’t come back because I can’t support this sort of business and it’s a shame. Don’t blame a guest or tell them they’re wrong. I hope no one else has such an experience!nnPros:nOur cabin was better looking and more updated than the pictures showed.nThe view was amazingnnCons:n-everything elsen-Hot tub was not hot (was blamed for that even though we covered it and there’s a sign stating to do so- duh)n-No safety items for their “frequent” power outages (flashlights, candles, no lit driveway that’s extremely windy to go down and unsafe in the dark)n-oven was broken and filled the living space with propane smell, we couldn’t use it. No apologies there.n-Management was terrible
The view was nice, everything else was not. The shower floor was covered in mold, the cabin itself smelt like something had died underneath. We were not able to air it out. The deck was starting to rot near the hot tub. If you didn’t watch your step you could break an ankle. Hot tub had black chucks floating in it. It was disgusting and a waste of money. I won’t be going again.
Things were falling apart, we didn't get new towels. And I understand covid has taken a toll, but we visited the exact same cabin a year or so ago and it was awesome. But the people I met were really sweet about everything.
So far so good!! Amazing staff who are super helpful and cute cabins! Perfect honeymoon get away
This place has seriously gone downhill. Dirty, over priced and just not worth it. Our hot tub was disgusting, I cannot believe management thinks this is acceptable. Sad to see how they've fallen into disrepair over the decade. Used to be a nice place.
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