Barks & Bubbles Pet Spa

Over the course of a five month period, we took our two rescue pups in to be groomed three times. While the cuts were decent enough, the customer service and treatment of our dogs were lacking. After each visit, our dogs regressed for nearly a week…refusing to eat, as well as waking multiple times a night needing reassurance that we had not abandoned them. We chalked this behavior up at first to the results of separation anxiety. However, after the third visit, it became very apparently it was the facility and the way the dogs were treated and not simply separation anxiety.nnDuring the last visit, we had been given an early drop off time so they could get started on the dogs right away to hopefully eliminate some of the time they spent there. However, their stay ended up still being nearly four hours and our female dog was badly cut under her arm pit. Accidents happen, especially when dealing with an anxious dog. However, rather than owning up to the mistake and seeking proper veterinarian care (or even calling us when it occurred), they simply slathered the wound with superglue without properly cleaning the wound and area around it first. They said the cut was a result of bad matting. However, having brushed her thoroughly before dropping her off that morning, I know for a fact there was no matting present. The wound took over a month to heal and the skin was extremely irritated from the remnants of dried glue in her hair. Needless to say, we will NOT be taking our dogs back.

The best groomer I've ever had the pleasure of working with. Very budget friendly, high quality, and very friendly and honest people. My dog has a blast playing with all the other dogs, and is always happy when I take her in. Thank you so much!

Very nice staff. Champ was scared at first but he got over it.

2.5 stars. Had a good experience and a very bad experience. My first visit was positive. They got a bath and brushed and that was good. My last visit for just nails was awful. My dogs screamed in pain and they usually don’t scream when getting their nails done. I didn’t realize my dogs nails were bleeding until I got home and they did not stop bleeding for a long time. I will not be returning.

Very professional with reasonable rates. Best place in Mountain Home ID. They've got my business. Very satisfied. Much thanks