Fort Knox Jewelry & Loan

If I could pick 0 stars I would. Went there with a nice amount of gold. Guy tells me all of my jewelry consisting of 10,14&18k is fake. Went somewhere else and was paid for my stuff no problem. Don't go here these guys are a joke.

Every single person that works there is amazing. Especially Vinny we always talk and laugh! Everyone there makes you feel comfortable no matter the situation!!

What a lifesaver. I pawn my gold there whenever I am short. The Fort Knox in New Windsor is a great place to do business. Thanks again Guys!

RIPOFFS , WANTED TO GIVE ME 400.00 LESS THAN MALEK .

I went to the Nanuet store to sell various pieces of gold and silver jewelry and had them look at a Rolex for me as well. The guys there were great and took the time to explain exactly how they arrive at their prices and so on. Personally, I found it to be a very pleasant experience and I was treated with the utmost respect and courtesy.nnI read a couple of negative reviews from some people on here and now having met the folks there in person, I think it's clear what happened to those few individuals. My guess is that a lot of people go in with the thought that they are going to get back what they paid for their items or even close to what they paid but that is truly an unrealistic expectation. The service that a pawn shop offers - whether buying your items or giving you a loan is to allow you to get quick cash while they cover their investment with the collateral or leave enough of . margain to make a profit. They are not a charitable organization and they need to make a profit on what they purchase in order to maintain the business model and keep the lights on. Further, you have to consider that they aren't going to turn your item over immediately which means that it has to sit on their shelves for however long and during that time it isn't making them anything.nnI think that it's important for people to understand all the factors involved before they take their items in to be appraised for purchase or pawn. No - the price they are going to offer you is not the max that the item can sell for on the retail market. If they paid you retail they would lose money on every transaction. So with all that said, I feel that if you understand the process before going in and have realistic expectation, you'll have the same experience that I did which was excellent.nnBTW - Today was the first time I have ever been to any of their stores and the first time that I ever met any of the owners or employees so this is just about the most unbiased review that one can give - for what that's worth.