American Freight Furniture and Mattress

The staff is very polite and helpful. I went in looking for a sectional, and despite them not having the specific one I was looking for, the female staff member was quick about helping me select something she had available for me to take home the same night. Will definitely be coming back!

I had the pleasure of working with Steven and Tony today. They both were outstanding at providing me with the items that I needed. I would recommend this store for all of your furniture needs.

Years ago my husband and I bought a mattress from American Freight in Utica and when we decided to move up to a king size mattress set we wanted to go with them again. However we found out the Utica store had closed. We traveled1.5 hours to the Clay store not really knowing what to expect. The store is neat and clean. The workers were so friendly and helpful. They really helped us decide on a mattress while showing us more expensive ones they were not pushy but rather helpful in their personal purchase reviews of the more expensive mattresses. After sitting on many we decided to go with the king version of the mattress we had previously purchased. I didnt expect help loading it on to the truck which honestly was amazing because I'm pretty sure I would have died trying to help my husband put a king size mattress on the truck. I work in customer service as a manager and what I really loved about their customer service was that they acted like real people. A lot of companies have robotic overly friendly fake customer service people and honestly that's not something I vibe with. When people give you genuine service you trust the product more. They were genuinely helpful and interactions with the workers were comfortable and not forced and it felt like if you stayed there long enough looking at things you could become best friends. I would recommend American Freight and the Clay store 100% it was worth the traveling and if we need to buy anything else furniture wise in the future we will definitely return to this location for our purchases.

Great prices on everything. Staff is very helpful in finding what you need, great costumer service!

Super reasonably priced furniture and excellent staff. The assistant manager was super friendly and really helped me narrow down which sectional to buy.