Bagel Gourmet Inc.

Bagels are great. I'd give it more stars, but their service is very, very slow. Seems like they don't have enough people working there.

This is down the block and it’s very convenient but I never come here. The staff is HORRIBLE. Most of them are very nasty. There is NO system. No matter if you order for pick up or a walk in. You will have to wait for at least 20 mins. For example, I called in an order today, and was told I didn’t have to wait on the line to go around and someone would help me. There wasn’t one person for pick ups. I stood there and 2 people said someone will be with you, no one came. I had to complain for someone to acknowledge me. And guess what my food was just SITTING there ready, and cold. This is why I never go! It’s such a shame Bc it’s close and I love the food. But I thought maybe they would get it together after all these years but nope still the same disaster of a operation.

BAGELS ARE GOOD, BUT THE WORKERS LOOK LIKE THEY ARE JUST WAKING UP FROM A RUFF NIGHT ! LOL ud83eudd14 ud83dude09

Ordered thru grub hub. I normally only give good reviews but this order was deficient enough to make note. Order came without side salad with sandwich & what is called a panini is meat on a pita not paninis bread or grilled. They missed the cheese that was listed in the American. The bagels are amazing so I will continue to order bagels but any other sandwiches I’d have to rethink.

Rude staff, slow service, mediocre food. If they didn’t have a hold of the local breakfast market in East Rockaway they would be out of business in a heartbeat.nnJust a note to the owner — getting busy is understandable— your staffs cavalier attitude about it is not.