Map
Detailed Information
- Place Types Electronics store
- Address 3311 Bethel Rd SE Ste 9B, Port Orchard, WA 98366, USA
- Coordinate 47.519106,-122.6295439
- Website https://www.t-mobile.com/store-locator/wa/port-orchard/bethel-r
- Rating 3.8
- Compound Code G99C+J5 Port Orchard, WA, USA
Photos
Reviews
When I walk in and get put on a waiting list I'm fine. But when I get skipped over for someone who is buying in bulk for a business account it seems a little fishy. Tmobile in general has been good to me but this store not so much.
I came in 30 minutes before the store close to get a new iphone. And Nicole the person working was chatting with her friend for 20 mins as I waited to get serviced. By the time they where done hanging out and I got up to the line Nicole told me that in order get a new phone it will take about 20 minutes. I said I could’ve got an iPhone while you were chatting with your friend so that’s not really fair to me. She said the system shuts down at 6 o’clock. I’m very upset with the customer service and I will not be coming back again.
Bought a new phone to add to our plan. Was easy enough but the display pricing was not accurate. Ended up paying $100 more than what the price tag said.
AVOID GOING HERE!! YOU WILL GET SCAM!! This is the worst Sprint office in Washington state. Starting from the manager to the rest of the employees, they don't know what they are doing or do it to get an extra commission for store sales!!nI opened a plan for my family, they overcharged me in each line (5 lines), adding extra charges, insurance, double plan services, inflating my bill, and paying the next month $483. Calling and talking with so many customer representatives took me three months to get this problem escalated.
Thank you for your help! Jeffrey S was quite helpful and patient with all my questions and getting us set up with two new upgrades.
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