Map
Detailed Information
- Place Types Moving company
- Address 1S376 Summit Ave #1f, Oakbrook Terrace, IL 60181, USA
- Coordinate 41.8533615,-87.9736759
- Website http://www.uniteddeliveryservice.com/
- Rating 1.6
- Compound Code V23G+8G Oakbrook Terrace, IL, U
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
There’s been two instances where my package was left on a driveway by my garage door in heavy rain or snow. Soaking wet.nMy front porch (covered) is 20 feet from the garage door with an easy access through a paved walk. There is no reason the driver couldn’t leave it there.
I received my package today from out of Fort Wayne, Indiana and had the sweetest delivery driver! My dogs act CRAZY when the mail or packages come and he was talking to my little dog trying to calm him down ud83dude0a I thought that was an awful sweet gesture and I was grateful for the delivery of my package! Thank you!
One of my items was not delivered to the correct address which was perishable food. It was incredibly difficult to raise and respond to an issue with their system. In fact, I had to raise a second issue because the picture of the delivery was a entirely different address when it would have been easier for me to add photos of my address. The process almost drove me away from raising my concerns because I wasn't sure where to put a comment or if I could upload a photo (as of right now I cannot).nnWhen I don't have issues with my orders, updates are delayed in the tracking system and the drivers don't knock. I guess I have put special instructions on the cumbersome to use tracking system in order to receive a common courtesy. I do not look forward to summer coming because I will have to be on alert for when my perishables come.nnTo UDS, if you are looking for ways of improvement and want to have a more positive experience from your customers, I would highly suggest training drivers to knock on doors and paying software engineers to make a more user friendly process for contacting. It would improve the experience greatly. At the very least, updating the issue creation with a phone number for faster contact would have reduced my frustration.
Horrible!! First time I placed an order I received a tracking number that never worked. Then I got a notification that my address was wrong (it wasn’t). Had to call the store I ordered from and get my money back. Placed another order through the same store and received a working tracking number this time. All of a sudden I received a notification that my package was delivered. I NEVER got a package and I was home during the alleged delivery time!! I have placed orders through other stores and UNFORTUNATELY they are using this awful company. Pretty sure I’m not getting any of my stuff!
This place should be under investigation. My coworker was getting out of her car arriving to open up our place of business when a man/ the non uniformed delivery driver pulled up in a maroon mini van wearing a bathing suit was approaching our business She asked him “can I help you?” He had no response to her and scampered off. She approached our business to see a note with a box checked off that package was delivered to side door. First of all, there is no side door only a fence to a gangway on a very busy urban street, Route 66 to be precise. I called up the company. They said package was delivered. I insisted it wasn’t and went into details of the driver. The customer service rep said she was sending the driver back to take a picture of the location he left the box. I then continued to call up the company I ordered from to leave a claim. Hours later I get a phone call that a box was just thrown, literally thrown over the high fence and landed in the gangway 5 and a half hours after it was marked as delivered. I do not like to mess with people’s livelihoods and leave bad revues but in this case, I would feel negligent not to leave a revue. This business seems borderline criminal and I plan on reporting this further
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