T-Mobile

Love this location. ALWAYS very welcoming. Always acknowledged as you enter and promptly serviced. Jacky is always my go-to; she’s never failed me. Communicates amazingly in terms of what’s she’s taking care of on her end for you and also if she doesn’t know an answer to your question; she will go the extra mile to find the answer for you. ALWAYS satisfied leaving here. 5 stars well deserved !

I use to hating coming into this store due to previous managements and poor attitude . But a lot has change since. Store Manager Jake is incredible to work with. Jake and his staff really turn this store around. They are incredibly honest and helpful. One the best Sprint Store in the area.

I went in the sprint store today wanting to upgrade to the new iPhone 11. John greeted me, was super personable and nice, and gave me some info right off the bat. Darnell, the store manager, took over for my upgrade. He is such a nice guy, and made this process fast and painless. He explained to me, in detail, how to use my new phone and helped me transfer all of my stuff from iCloud. I will definitely be going to this sprint store in the future!! Thanks guys! Love my new phone!

This was my first time going to this location as well as my first experience being a Sprint customer, so i was sent to the store by A customer service representative to show documents to completely my order, i go to the store they sent me to and spoke to Jacob (he must’ve been a lead or supervisor) because everyone asked him for help when they didn’t know what i was trying to do. So jacob right off the bat was being decent, he didn’t introduce himself and was wondering why i was at the store. I told him why i was sent there and he told me to call that number back.nnAfter calling the CSR number for Sprint, they told me to hand the phone to Jacob, they talk and the CSR rep says to jacob i should have the appropriate documents in store, Jacob asks me if i do and i said yes, the look on his face was sort of mad because he didn’t want to deal with this issue. I then give him the appropriate documents and he was just very bland and looked very bothered by me at this point.nnAfter apologizing for making him go through this and being very polite, he wouldn’t respond to any of it. He asked me to go outside and wait (covid-19 safety) which i understand so i did, and he said he will go out to let me know when he’s finished.nnWhen he was finished, he came outside with the papers out, didn’t say anything to when i said thank you and i really appreciate it, just told me to call the number in 30 mins to finish the order and he walked back in the store.nnThat was my first experience at a Sprint store, safe to say i will never go to this location again. I don’t write reviews much but just the experience of this one was so bad that i don’t want anybody else to go through this. It’s a sales store, so they will treat you amazing if they get a sale off of you, but in my eyes you don’t deserve my money if you don’t offer to help me with my problems in the nice manner.

Great store, great associates. They didn't have enough tablets and the manager ran to another store 10 minutes away so we wouldn't have to wait 2 days for it to arrive. The sales associate who worked with us spent like an hour helping us pick which tablet we wanted.