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Mattress One

14005 N, US-183 #300, Austin, TX 78717, USA

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Detailed Information

Place Types Furniture store
Address 14005 N, US-183 #300, Austin, TX 78717, USA
Coordinate 30.4757445,-97.797829
Website Unknown
Rating 4.6
Compound Code F6G2+7V Austin, TX, USA

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Reviews

Hongdao Nguyen (01/09/2019)

Let me note that there are a lot of mattress stores in Austin but I stumbled into this one! Louis made the experience very positive! The mattress that I really liked was out of my price range but he was able to work with me. And they were even able to accommodate my delivery date, which was then scheduled to be in 2 months, closer to my move-in date. The delivery went flawlessly!

Erin Larkin (09/03/2019)

Wandered in to the Lakeline Mattress One Store the Friday before Labor Day, on a mattress buying whim. I knew roughly what I wanted, but had been putting it off for a few months because I didn’t want to deal with it. I worked with Louis G., who was lovely, and he made the experience very straightforward and stress-free. I explained my sleeping issues and needs, and he had my try out a few different mattresses that met the criteria we discussed in a variety of different price points and brands. He took his time explaining things and answering questions. He also made sure I understood financing options and was able to help me purchase the mattress I chose that same day, and then set up delivery.nnI took delivery today, and the delivery crew was super efficient and careful, literally out with the old mattress and in and set up with the new one in less than five minutes. They delivered exactly what I was expecting to get, and I am excited to try it out tonight. The 120 day window to swap it out with any other mattress in the store (obviously paying the difference if I upgrade) was also a desirable guarantee for a purchase of this size/price. Overall, I was very pleased with my experience, and Louis’ service. I hope I love my new mattress just as much! (Sealy Copper II, firm)

Lori Davis (04/03/2019)

I was curious about this place, so I went in after dealing with so many other salesman and places. I walked in and Dom helped me. He was so friendly and real, unlike most salesman. He was very knowledgeable about the mattresses and even told me to go try out some at other places because he didn’t want me to regret anything. I hope more people go here and are not discouraged by the name because they have some really great deals and Dom was going to give me an awesome deal. I did end up buying a mattress somewhere else but that’s only because he did not carry it in his store. He is very young but don’t let that discourage you. He gives you a better deal if you show respect and are very kind. I felt so bad about not buying a mattress from him because I really liked him but I had to do what was best for me and my family. Oh! And Dom, Teddy (who trained you) said hi! He’s at the mattress firm right next to you!

zachary nix (03/30/2019)

The salesperson was very good at his job. He was very professional and knew his stuff. He showed me products in my budget and was mindful of what I was looking for throughout the entire process. Didn’t try to oversell me, I would come back and buy from Dominic again.

Christa Wesley (01/22/2019)

We just bought a new mattress from Mattress One in Lakeline and Tony was amazing! He was extremely knowledgeable about all the mattresses and materials and he was very patient while we made our decision. He is very personable and made us very comfortable. There was no pressure to make a decision and the process was very easy. If you’re looking for a great buy and good customer service I would recommend this store.

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