Garden Center at The Home Depot

Two young men in garden dept.did not follow thru to another dept. for the item I needed. It was however in the building dept. at the end of the store. I could not walk that far.. It weighed 100 lbs.. Found out it was on the top shelf IN the garden section after all.. It took a manager to climb.... I missed my at home connection for the off load.. Young people need to realize they need to be part of the solution.. Don't just say, 'Not my job, or not my dept.' Thank you for asking.. Home Depot is my go to hardware store.

Went over to get some garden products advised cashier in the garden center to call someone for help, help nerver arrived good thing Lowes is around the corner. This place (home depot) has very poor customer service .

I have mixed feelings about this location. In a previous experience, my bf asked for help locating a specific part for a gas water heater and was given the wrong part, twice. Then the other evening, we ended up here looking for a Christmas tree. There was a very nice and helpful man, believe he had a 4-letter name (Raul, maybe?) He was already busy cleaning the garden area and gladly dropped what he was doing to help prepare our tree to be netted. It was evening time, not too far from closing and sure he was tired but never showed it. He even wished us a Merry Christmas. We were VERY pleased by his work ethics. We didnt like the male MOD that evening, we were watching his demeanor and came off rude towards employees. He questioned the work of this young male employee who was obviously already working around the seasonal section. HD always had a special place in my heart because I used to work at the Mission store during Hurricane Katrina/Rita era and was given the opportunity to work other HD stores in Texas, Louisiana and Mississippi. But this isn't what I remember how we worked and helped each other.

This is the 3rd time we go the to buy a christmas tree and every time we want to enter the store they close the door, saying theyre closing, this is 1hr and a half before closing time, nasty really nasty it seems they don want my money.

very well