Yard Art Patio & Fireplace Lewisville

Great service and selection. Sales reps were very knowledgeable and more helpful than the other places we looked at. We’ve looked at a few other stores and Yard Art was the best. They delivered a few days before the scheduled time which we really appreciated because we were eager to have our new set. Highly recommend!

What an outstanding experience. Great service and very helpful. Worked with us to make sure we were happy with our selections! Thank you!!

We purchased a fire pit from Yard Art, Lewisville, and it was delivered and set up. Subsequently, we had a problem with the control valve. It took many calls and two personal visits to this store –along with a visit by the manufacturer’s representative to our home. Finally, we were connected with the warranty person, Russell, who sent a person out who finally corrected the problem. We had two friends that also bought fire pits from this Yard Art and their problems took much longer to resolve. The store personnel helped coordinate issues but did not follow through to complete correction. We personally will never purchase from them again. Russell was the only one that followed through to completion.nnIn response to owner's comment:nLet me correct you. The sticker issue was NOT the problem with our fire pit. Our issue was that the gas valve was installed 180 degrees out of alignment. The correction of the issue is not a “personal choice” about how to operate the fire pit but rather a safety issue to avoid getting burnt each time when starting the fire pit--because when starting the fire pit, the flame was high NOT LOW as it should have been on starting. The fact that you did not know our actual problem is added reason to not patronize your store again. After two visits to the store and presenting videos of the problem, the fire pit problem was finally identified. Neither the manufacturer’s rep nor a repair person from Yard Art identified the problem. The fire pit now is safe to operate long term. “Above and beyond” is not applicable to providing basic delivery of a correctly operating fire pit on initial delivery – if you would have “checks and balances” as you indicate, then you would have known the problem before delivery. This one’s on Yard Art.

I really like the furniture, I really liked the service, I really liked the salesperson. (Ron). It's hard to know whether you're really getting a good price when stuff is on sale especially when it seems too good to be true. Now that I've purchased I don't want to do more research to confirm I got a good price. It feels like I did. I went to a couple of other shops and none of them had anything that I really liked. Here's hoping this stuff lasts!

We've purchased many items from this store, and the folks are always super helpful, friendly and professional. We're happy with everything they've delivered. Definitely give 'em a call.