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La-Z-Boy Furniture Galleries

3450 Grapevine Mills Pkwy, Grapevine, TX 76051, USA
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Detailed Information
Openning hours
  • Monday 10:00 AM – 9:00 PM
  • Tuesday 10:00 AM – 9:00 PM
  • Wednesday 10:00 AM – 9:00 PM
  • Thursday 10:00 AM – 9:00 PM
  • Friday 10:00 AM – 9:00 PM
  • Saturday 10:00 AM – 8:00 PM
  • Sunday 12:00 – 6:00 PM
Photos
La-Z-Boy Furniture Galleries
La-Z-Boy Furniture Galleries
La-Z-Boy Furniture Galleries
La-Z-Boy Furniture Galleries
La-Z-Boy Furniture Galleries
La-Z-Boy Furniture Galleries
La-Z-Boy Furniture Galleries
La-Z-Boy Furniture Galleries
La-Z-Boy Furniture Galleries
La-Z-Boy Furniture Galleries
Reviews
Bob Admire (01/27/2021)
La-z-boy makes great couches and recliners and mine look good and feel good. My issue is with communication and the lack of trying to get my items. When I bought my couch and recliner on 2 Jan (and was required to pay up front) the couch was in Houston and would need to come up and that would cost me an extra $100. I was told 10-12 days I could have them delivered. As it got to day 7 or 8 I called and asked if they had an update. They said the system showed it had not been received in the DFW area yet. I called back on day 10 and the same answer was given. I asked if someone could call Houston and check on it. They did not check nor call me back. Finally on day 12 or 13 someone called to let me know it would arrive on day 17 (19 Jan).nnLa-z-boy needs to be more pro-active with their logistics. I paid to have the shipment prioritized to come up from Houston earlier than a normal milk run shipment. I would expect them to push to get stuff shipped and be proactive in communication.nnThis would be less an issue if I had not paid until it was delivered. However I paid in full at the store.
Gary Bruner (01/23/2021)
Was shopping for new recliners similar to ones we had 15 years ago. La-Z-Boy still makes them.nWe happily purchased two and a coffee table.nAt the time of purchase we informed the sales person that I would pick up the items at their warehouse. After we left the store my wife looked at the receipt and noticed we were charged $100.00 for Guardian for each recliner.nAn additional $200.00 for something we did not ask for. The sales person didn’t even ask if it was something we were interested in purchasing. She took it upon herself to pad the sale. Needless to say we are not happy.
Beth Rapp (04/02/2021)
LaZBoy, Grapevine, TX was a great experience! My salesman was Danny, he was very patient and offered many options, material and color choices. He qualified my needs and I told him how important it was to me to purchase a taller couch, as well as, one that is comfortable to lay on and watch TV. He gets my “kudos” for a great experience. He won the sale by letting me know availability in the warehouse and furniture lead/build times. Thank you Danny.
Bonnie McCormick (03/09/2021)
John was extremely helpful, knowledgeable and friendly. I particularly appreciated the way he allowed us to browse without any pressure. We had a very pleasant experience.
BothSugarNSpice (04/07/2021)
Worked with Daniel. He was very attentive, knowledgeable, and friendly. Great personality and he went the extra mile with us. Overall a great experience!
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