Spa Nordstrom - Downtown Seattle

I went last Saturday (1 week before leaving for my wedding). I booked the detoxifying algae treatment and a collagen facial.nIn their menu they claim the detoxifying algae treatment to be a head to toe treatment. Absolutely untrue. They applied the treatment on my back, part of my arms and part of my legs. I asked 2 employees if that was supposed to be the expected treatment, none of them could answer. How weird...nI was then left with my hair dump for 45 minutes to wait for the facial. I asked 2 times if I could dry my hair and the answer was “oh don’t worry”. Since last Saturday I have a crick in the neck.nThe facial: never had so many small breakouts as a result.nnI called them and they apologized and suggested to put a hot pad on my neck.nnTheir customer service is the worst in Seattle hands down. So much for a relaxing afternoon before your wedding.

I have been seeing Nina at the Downtown Seattle Nordstrom Spa for 4 years for my pedicures. She is AMAZING - I won’t let anyone else touch my toes. Visit her - you won’t be disappointed !

I got the Shoppers Paradise foot massage. Sunny is the best. She makes sure you are pampered the entire time

Totally worth paying a little bit extra for their services! Fantastic staff, all treatments start with a complimentary foot soak where they provide you with a warm lavender-scented neck pillow, tea and comfy bath robes. A spa that isn't rushing to get you in and out of the door quickly which is really nice. My favorite spa in Seattle, hands down!

I couldn't be happier with the experience I had recently at Seattle's Nordstrom Spa. Everyone there was extremely friendly and eager to help. Upon arriving I was greeted by Ondrea, who was very helpful and enthusiastic to help me with booking my massage. She was extremely knowledgeable and knew exactly what to recommend. I will definitely be coming back! Thank you, Nordstroms and thank you, Ondrea!