Furniture Row - Dining

Bought a couch from them on 6/22/2020. I wanted to buy a couch and get it as soon as possible. This place had one I liked for a good price. I asked numerous times how long it would take for me to get the couch, and expressed that I needed it as soon as possible. The sales rep told me several times that it should take about 10 days up to 2 weeks. I said that's quite a while, is there any way we can expedite that? She checked the computer and told me that their warehouse has it in stock currently so it shouldn't take more than 10 days to get to you. I said that works and paid for it to be delivered to me. The sales rep told me they should be contacting me in the next few days to set up an exact delivery date. 10 days later and I still had not heard from them. I decided to call and check in. A different sales rep answered and told me the couch arrived at their location today. I said that is great news. He then proceeded to try and set up a delivery date with me and said the earliest date would be 7/12/2020! That's almost two weeks more of waiting when I was told numerous times that I would have it within 10-14 days of my payment! I am very upset about this situation.nnP.S. ~ Side note, I was at first told that local delivery is free; however, when it came time to pay, they said delivery is $50. I was like, woah you said it was free local delivery. She then said that only counts for orders over $1000. This whole situation feels pretty scummy to me.

The people are great! They let you look around, yet, when you need one, they are ready to help.nnThere's a nice selection, with lots of different styles.nnIt's a good place to shop - but kind of dangerous, because I always find too much I want!

I'm not sure what her name was but she was a redhead and she was the sweetest girl ever she helped me pick out my bedroom set while I was with my parents and my little Yorkie. She was a manager and so sweet and so kind I'm loving my new bedroom thank you! There was a deal for $500 down on a mattress a $500 gift card for an Apple gift card or $500 down on anything in the store. Best bedroom set I've ever had in my life.

The sales people are helpful but not pushy at all which is why I have made 2 purchases at this location. The prices on the items I bought were very reasonable as well.