CubeSmart Self Storage

Latoya is a professional with a great work ethic. The door was locked with a little clock sign saying back at 2:20. Latoya returned at 2:15 with trash she had pick up around the property.nnShe immediately greeted me in a friendly manner, and welcomed me inside to discuss my needs. After showing me one unit I requested to see another larger climate controlled unit. Latoya had her notes with her prepared for my change up, and took me to an available unit without going back to the office.nnThe property is clean, and the key pad and gate work fine for me. The units are clean and the unit doors open and close smoothly.nnCome with a lock if you are renting same day.nThey require a lock within 24 hours of renting the unit.nWhich they provide for around $15. (Boooo!)nAlso, if it matters to you, 24 access to your unit is $15 more...not sure why. The gate is automated, and I never heard anything about night security.nnSo far its 3 stars. We will see how it goes after a few months.

Latoya is very helpful and informative. Unit was clean and I was able to get a 2nd close by. Prices are very fair for the area. There is a ledge in front of most units so was a bit difficult for large items but it’ll serve the purpose.

I had a few questions about a second unit I needed to rent for a few months. Dealing with Latoya was a charm! Her customer service skills are very refreshing as she was knowledgeable, a true pleasure to work with and had a very pleasurable disposition in answering my numerous questions. She made great suggestions that made the process a breeze to deal with! She made everything so easy! I thank her very much !

I never missed a payment, and was pleased until I tried to close my unit out. The lady at the front desk said she would make sure to close it out. Now weeks have passed after closing the unit, and they still want to charge you, and then send you to collection's. DON'T do business with them!!!

Never in my life have I ever had a $30 increase at one time. I thought Public Storage was bad. No, this place is a rip off. Keep looking and find your storage space elsewhere. Not secure with a gate that is open 80% of the time, and I pay $215 a month for a 10x20 area. It went up this year from $185.nThe staff is nice and friendly, but let’s be honest, I never see them, unless it’s to ask why their gate isn’t working (for security reasons) again. And then I can never get a reasonable answer. For the money they charge people, they should be able to get a whole new updated gate system.