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BJ's Wholesale Club

16520 Ballpark Rd, Bowie, MD 20716, USA

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Detailed Information

Place Types Bakery
Address 16520 Ballpark Rd, Bowie, MD 20716, USA
Coordinate 38.9450866,-76.7124856
Website https://www.bjs.com/cl/bowie/0132
Rating 3.9
Compound Code W7WQ+22 Bowie, MD, USA

Openning hours

Monday 9:00 AM – 10:00 PM
Tuesday 9:00 AM – 10:00 PM
Wednesday 9:00 AM – 10:00 PM
Thursday 9:00 AM – 10:00 PM
Friday 9:00 AM – 10:00 PM
Saturday 9:00 AM – 10:00 PM
Sunday 9:00 AM – 8:00 PM

Photos

Reviews

Rosa Ayala (03/22/2021)

If you think it’s convenient to place a pick up order online to save yourself the time well just don’t. You can plan on waiting for more than 30 minutes for your order and please for the love of God don’t ask for them to bring it to your car because that will take longer. It’s absolutely ridiculous how they run the online pick ups.

Lauren McDonald (12/29/2020)

I try to be understanding when I get delivery/curbside pickup and the quality is not what I would choose for myself, but today, three items I received were not in consumable condition (gray meat, pierced packaging and rotten fruit).nnI will try and be generous enough to assume that they were missed by whomever pulled them for my order, but after calling the store and the corporate line and being told that the only way to resolve this issue is to come into the store and return the items in person, I am extremely unhappy with that option. The customer service representative demanded that I explain to him why I couldn’t come into the store, and made it personal by saying that he still has to work as an immunocompromised person. It shouldn’t be on either of us to divulge that information. The fact is that I never would have ordered curbside if I knew I would need to drive home and back to the store to return spoiled items.

Alfred Johnson (12/03/2020)

Service levels have continued to drop at this location. Today I left a cart of items at the checkout because the cashier walked off without saying a word. Another cashier asked me if I knew where she went and then paged her, to no avail.nnThe lines at this particular location are longer than any other place I shop. I’ve really tried hard to keep my business local but they are making it very difficult.nnCostco nearby continues to do a better job with shorter lines and more attentive cashiers. I attempted to call and speak to a manager to directly address my concern, however after 10 minutes on hold I just decided to give up.I am working extremely hard to gain the benefits of this costly membership, only to be forced to leave and shop elsewhere.nnI noticed a reduction in staff. It begs the question, is staff reduced because it a lack of business or is business suffering die to a lack of staff? Shelves are not very full and I see NO ONE cleaning.nnI’m rambling on, shop elsewhere!

Kia Wilson (02/23/2021)

It’s so unfortunate that I have to say... but this has station needs supervision. Grown adult people cannot responsibly, organize themselves to the gas pumps. On 4 different occasions I watch ahead of me while I am in line and people aren’t paying attention or confused. They need help. Seriously a waste of 40mins.

Karenliz Williams (02/27/2021)

We are current members at BJ's and has been for many years. On Friday 2-26-21 Approximately 3:45pm my husband and I went shopping at BJ's in Bowie Maryland. We paid for our items, received our receipts in our hand. We gave our receipts to the employee at the door who checks receipts. The door employee told us he has a concern with one of the items in our cart. I told him to look and read the receipts. He then told us to step aside he needs to call for a manager. The manager took a long time to respond. I went to the Service Cashier Desk. I saw the General Manager on the phone, when his call ended. I informed the manager that we made purchases and have all our receipts and that my husband and I are being detained and delayed for no apparent reason. We have receipts for all our items. The General Manager and the employee did not understand or recognize new items in their store nor did they understand how to read and have knowledge of understanding their own receipts. We were delayed Approximately 30 minutes after we were done shopping. The manager and the staff were not knowledgeable on their own store products. Shame on you BJ'S!! My husband and I are Senior Citizen and we don't want to be standing around in nobody's store unnecessarily with Covid-19 still around.

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