awaken:salon:spa: AVEDA

If I could give my stylist and the salon different reviews I would. Tessa was great loved my cut and color from her. When I left I scheduled my next service for the last Saturday of the month. The owner scheduled it for me. 6 weeks later I leave work on a Saturday to get to my appointment and find the salon locked and no one there. Called no answer. Sent a message on Facebook and they messaged back and said they are closed on the last Saturday of the month. When I questioned that they said they would look into it and get back with me on Tuesday when the salon opened. Didn’t hear anything from them come Tuesday morning and I ended up sending another Facebook message with my number and asked them to call me. They did and said that they tried to call me but my phone number didn’t work. They didn’t even have the correct phone number for me on file. Weird since I have had the same phone number for 14 years. Then apologized and said that it must have been a mistake made by their new front desk girl. Which would be a good excuse if I hadn’t known that the owner actually made my appointment. Needless to say they were going to have me wait another month before I could get my services done. I feel like there could have been more of an effort to make this right by the staff and the owners but sadly I am mistaken.nnUPDATE: within an hour of posting this the owner called apologized and got me in this week. So impressed that as soon as it was brought to the owners attention the situation was fixed. I will be going back to this salon

Fantastic experience and environment!!! April gave me everything I wanted plus some! The ladies and salon were so warm and inviting so definitely recommended!!! 5 STARS ⭐ufe0f

Always attentive! Love this place.

By far the best salon I’ve ever been to, everyone was so friendly and attentive. Cade got my hair looking EXACTLY how I wanted it to, which I thought was going to be so hard to do! I am soo happy to finally have found my go to stylist and salon

Always love Aveda...everyone is friendly...and I love Rachel O'Quinn...she is so good at what she does..she always makes me feel marvelous when ever I get my hair done...