Map
Detailed Information
- Place Types Furniture store
- Address LENOX SQUARE, 3393 Peachtree Rd NE #2046a, Atlanta, GA 30326, USA
- Coordinate 33.8461496,-84.3622149
- Website https://www.potterybarn.com/stores/us/ga/atlanta-lenox-square/
- Rating 4
- Compound Code RJWQ+F4 Atlanta, GA, USA
Openning hours
- Monday 10:00 AM – 7:00 PM
- Tuesday 10:00 AM – 7:00 PM
- Wednesday 10:00 AM – 7:00 PM
- Thursday 10:00 AM – 7:00 PM
- Friday 10:00 AM – 7:00 PM
- Saturday 10:00 AM – 7:00 PM
- Sunday 12:00 – 6:00 PM
Photos
Reviews
Shanon was my first impression of Potterybarn ‘s customer service and that is why I have kept coming back. I live in another state yet I always message Shanon for her knowledgeable assistance. She truly goes far and beyond to make sure you have the best shopping experience.
Worst customer service from the Furniture and delivery. When you place an order for the Furniture - it establishes an estimated delivery; they charged my credit card for the full order. However, they continue revising the delivery date. On September 8, 2020, I placed my order, and now the entire order of $15,000 is on hold due to a single piece that they claim will arrive in March 2021. They charged my credit card and kept updating the delivery dates back and forth. They promised to rush my order for the guest room as I have family staying in town for Thanksgiving, and now the delivery is the schedule for after. I called several times, and you receive different information depending on the customer service answer the call.nConfidentiality issues: They somehow attached somebody else orders to my account. Now I can see the other customer's address, full name, and last four digits of her credit card.
Beautiful store with terrible customer service. When I walked in a store employee was standing near the front door. He looked at me and then looked away. He didn't even greet me. I was one of two shoppers in the store. I browsed their furniture and accessories and then left. I have been a Pottery Barn credit card holder and customer for several years now and I prefer to make my purchases online. The stores are never helpful.
Worked with Joan in choosing new curtains for our master bedroom. She was very helpful and provided great suggestions on textures, colors and fabric. Looking forward to receiving them.
Super expensive and nice to walk through. Who would buy a coffee mug, non-discrpt white geneneric mug for 49.99?? Need to lower thiet prices!!! Clean store, unique items. Could be better on prices everyday.
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