Mattress by Appointment, Atlanta North - Marietta

I had a great experience with purchasing my mattress. Merissa was very knowledgeable and friendly. I love how Merissa took her time to make sure that I bought the right mattress that was suitable for me. I also was glad that by being last minute on deciding to purchase a mattress Merissa was able to offer delivery same day and I received my mattress within 30 minutes of leaving the store. Merissa husband was on time, communicative as to his ETA, and also was able to take a quick moment to have a great friendly experience with my little chihuahua Mocha who wanted a few moments of play time. She was very excited as I can tell from her little tinkle lol. Which also is why Merissa recommended a bed protector which has a great warranty that is good on spills such as in my case having an animal. I had an efficient and great experience and would highly recommend Merissa to anyone. Very professional, friendly, patient, and knowledgeable. Also, affordable with great payment options that works best for your situation. Thank you, Merissa.

Super smooth and non pressured experience! 1st mattress purchase, I got all my questions answered with sincerity and patience. Thanks for doing what you do! ❤ufe0fud83dude4fud83cudffe

Marissa was fantastic to work with and knowledgeable about her products. She greatly simplified the daunting task of selecting a mattress. The process was seamless and the service made us feel like family. Highly recommended!!!

The process was quick and easy. I was able to get an appointment the day after calling and my mattress was delivered same day. The owner was also friendly. However, I was disappointed upon receiving my mattress. I purchased what was supposed to be identical mattresses for my son and I. His in Queen and mine in King. His mattress feels like the floor model, which I loved, and to me felt like a medium on the firmness scale. Mine on the other hand feels completely firm. Way too firm for my liking. There’s no returns or exchanges so I’m hoping that sooner rather than later it’ll soften up some or else I’ll have to buy another mattress.nnAlso, while in the store purchasing my mattresses, I debated out loud about whether I needed box springs or not because both my son and I have platform beds. I told her I didn’t think I needed them for that reason and left it at that. When I got home I read the paper that was included with my receipt and it discussed caring for your mattress and how it is necessary to support your mattress and that failure to do so will void your warranty. Also, upon delivering my bed, the driver confirmed that at the least I would need bunkie boards for my beds. At that point it was too late in the evening to purchase them from her, she was going out of town the following day, and I honestly wasn’t too enthused to have to pay another delivery fee for items I would’ve purchased initially had I been more informed at the time of purchase. I ended up purchasing two box springs elsewhere.

I love my mattress!!!nMerissa was very helpful and knowledgeable!nI truly enjoyed my shopping experience. Delivery was fast and her husband was super nice and got the job done. I would highly recommend!!