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T-Mobile

270 Cobb Pkwy S Suite A-1, Marietta, GA 30060, USA

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Detailed Information

Place Types Electronics store
Address 270 Cobb Pkwy S Suite A-1, Marietta, GA 30060, USA
Coordinate 33.9452576,-84.5182845
Website https://www.t-mobile.com/store-locator/ga/marietta/cobb-pkwy-tr
Rating 3.7
Compound Code WFWJ+4M Marietta, GA, USA

Openning hours

Monday 10:00 AM – 8:00 PM
Tuesday 10:00 AM – 8:00 PM
Wednesday 10:00 AM – 8:00 PM
Thursday 10:00 AM – 8:00 PM
Friday 10:00 AM – 8:00 PM
Saturday 10:00 AM – 8:00 PM
Sunday 12:00 – 6:00 PM

Photos

Reviews

Anthony Pringle (03/19/2021)

I went to this store on 3/17/2021 to get my daughter the New IPhone 12 pro max and wanted to trade in the IPhone 7. The representative was not aware of the promotion. I ended up buying the IPhone 12 pro max, after I got home I called the T-Mobile customer service and they told me about the new promotion, but they told to go back to the store so they can redo the transaction so I can get the promotion. After I made it back to the store, the Manger had to go and lookup the promotion I was telling him about. He said that the wait time will be about 45 minutes and the store was about to close in about 5 minutes. He ask if I can come back tomorrow at 10am and he will be there to help us. My daughter came back the next day and the Manger were not in, so some representative name AG help her and ask us to call customer service to wave the $75 restocking fee and after spending time on the phone they wave the fee. Then he said he couldn't do it because of some scratch on the phone. I was so mad. This store has poor customer service and love lying. Buyers beware. I will not set foot back in that store.

Liliana Pantoja (03/13/2021)

They are so slow, they talk to much with the customers and they have people waiting for so long. They need to get more training, because they don’t anything about the T mobile system.

Noe Ramirez (02/06/2021)

Justin definitely a great employee! He sat down with me and made the sale personal, something that is hard to come by ud83dude08

Yasmin Bhojani (11/05/2020)

Victor is so professional I'm very glad he served us great representative I'm sure he is the best that T-mobile have!

Daniel Bourgeois (07/31/2020)

We left AT&T after 20+ years because of bad customer service on many levels. So far, our relationship with T Mobile at this location has been superb. Seriously, Karen treated us well, handled us while politely juggling other call-ins and walk-ins — like a champ; and then she followed up with us like someone who actually cared about her customers. Nice job.

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