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T-Mobile

12530 Totem Lake Blvd #132, Kirkland, WA 98033, USA

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Detailed Information

Place Types Electronics store
Address 12530 Totem Lake Blvd #132, Kirkland, WA 98033, USA
Coordinate 47.71177,-122.18181
Website https://www.t-mobile.com/store-locator/wa/kirkland/totem-lake-b
Rating 3.9
Compound Code PR69+P7 Kirkland, WA, USA

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Reviews

Collin Greenleaf (08/19/2020)

Jerry will go out of his way to ensure a great experience. Been in a few times due to one 'issue' or another. I always walk away in a better condition than I came in with. He was very thorough, very patient, and even followed up to make certain I got all sorted on behalf of T-Mobile. The company should be lucky to have him, i imagine it's a tough business considering the reviews. This dude is out here making good on behalf of the company servicing their clientele. Thank you Jerry!

Sven (11/10/2020)

Always a great experience! I recommend booking an appointment online prior to coming! Waited 30 mins for a walk in but luckily I did some grocery shopping next door.nAssociate (sorry I don’t remember your name ud83dude48) was amazing! Thank you for all your help!

Momina Nadeem (09/25/2020)

I came to this location yesterday and I can’t explain how pleased I was. Edgar helped me and explained plans to me very thoroughly. He also showed me that another T-Mobile associate at another store had misled me and put me on a post-paid plan without my knowledge. He helped me get off that horrible plan and find a plan that worked for me at a price that was so much better than what I’ve been paying for years. He also helped me change my number so I wouldn’t have to go through the hassle. 11/10 would recommend!!!

Артур Золотарьов (08/23/2020)

Hi everyonenI would not suggest to buy phones there, there are not honest people. They will tell you anything just to make expression of professionals but they just regular huckster.nSo I runed into funny and unexpected issue.nLast week I came to the store to buy a phone and I bought one that I thought is the best for me. However, in one week I started to notice that it doesn't have some stuff that workers there told me about. I noticed that my phone have 8g of internal memory instead of 12g, the camera is not soo good, the screen is not as good as it should be. So I started to do a research and I figured out that they told me specs of OnePlus 8 pro which they even don't have but sold me OnePlus 8 5G.nAlso, I still didn't get my receipt that they had to send on my Emil.nPlease be careful there and good luck to everyone.

Parker J (08/19/2020)

There store had one other customer, yet the employee couldn’t take the time to actually help me in resolving a simple problem. Zero effort besides the condescending “call customer service” and “have a good day”

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