Map
Detailed Information
- Place Types Electronics store
- Address 12530 Totem Lake Blvd #132, Kirkland, WA 98033, USA
- Coordinate 47.71177,-122.18181
- Website https://www.t-mobile.com/store-locator/wa/kirkland/totem-lake-b
- Rating 3.9
- Compound Code PR69+P7 Kirkland, WA, USA
Photos
Reviews
Jerry will go out of his way to ensure a great experience. Been in a few times due to one 'issue' or another. I always walk away in a better condition than I came in with. He was very thorough, very patient, and even followed up to make certain I got all sorted on behalf of T-Mobile. The company should be lucky to have him, i imagine it's a tough business considering the reviews. This dude is out here making good on behalf of the company servicing their clientele. Thank you Jerry!
Always a great experience! I recommend booking an appointment online prior to coming! Waited 30 mins for a walk in but luckily I did some grocery shopping next door.nAssociate (sorry I don’t remember your name ud83dude48) was amazing! Thank you for all your help!
I came to this location yesterday and I can’t explain how pleased I was. Edgar helped me and explained plans to me very thoroughly. He also showed me that another T-Mobile associate at another store had misled me and put me on a post-paid plan without my knowledge. He helped me get off that horrible plan and find a plan that worked for me at a price that was so much better than what I’ve been paying for years. He also helped me change my number so I wouldn’t have to go through the hassle. 11/10 would recommend!!!
Hi everyonenI would not suggest to buy phones there, there are not honest people. They will tell you anything just to make expression of professionals but they just regular huckster.nSo I runed into funny and unexpected issue.nLast week I came to the store to buy a phone and I bought one that I thought is the best for me. However, in one week I started to notice that it doesn't have some stuff that workers there told me about. I noticed that my phone have 8g of internal memory instead of 12g, the camera is not soo good, the screen is not as good as it should be. So I started to do a research and I figured out that they told me specs of OnePlus 8 pro which they even don't have but sold me OnePlus 8 5G.nAlso, I still didn't get my receipt that they had to send on my Emil.nPlease be careful there and good luck to everyone.
There store had one other customer, yet the employee couldn’t take the time to actually help me in resolving a simple problem. Zero effort besides the condescending “call customer service” and “have a good day”
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