Best Buy

If it's new on the market, I will always check here first.

In the past I have had great experiences at this store, but this last trip has left a really sour taste. First of all you literally can't call them at all. Found out yesterday it doesn't even ring when you call them or the Spring Hill location which made talking to anyone impossible and I live an hour away. Had to schedule my amp install online and wait two weeks to get in. I got a phone call yesterday morning at 9am from a tech saying an installer didn't come in today and I might have to be rescheduled. If that was the case he said he call me in an hour when he got it figured out. He never called back. I had to call corporate to see if there were any changes because I couldn't call the store, and was told there were no changes to the appointment and that I should absolutely go. After an email and a confirmation from the Best Buy app, I took the two hour round trip to get my system installed. Upon arriving I was told it would have to be rescheduled for Monday and went to discuss everything with a manager and after explaining the situation to him I had the slightest gleam of hope that I hadn't wasted a trip. Unfortunately I still had to be rescheduled and when I asked if I could bring it in the next day (Saturday), they were booked up and they wouldn't be able to. So I got pushed off but someone scheduled after me was more important? Hopefully Monday goes off without a hitch. ud83eudd1e

Store was practically empty. Didnt have much printer ink including mine.

We dropped in at the Best Buy store here in Port Richey, Fl. (Gulf Square Mall). And Matt in appliances was SUPER FANTASTIC! He was very helpful with all of our questions concerning washers and dryers, along with a microwave. He made the process of buying very simple. Overall we give Matt a 10! GREAT JOB!!!! BEST BUY NEEDS MORE ASSOCIATES LIKE MATT!!! Thank you sir!

Although I was not able to resolve my issue right then and there, the service was great.