Publix Super Market at River Crossing

I usually drive the extra 10 mins to get to this one if it is too late as the one near my house closes an hour earlier. I love the macaroons at Publix and of course the subs ud83dude0a I had a question about the entry to this particular store and I couldn't answer so I wrote the review. I usually get into the shopping center by turning onto River Crossings/Trouble Creek, it's a quick right after the turn, this should get you into the shopping center... I hope this is helpful ud83dude0a stay blessed ud83dude4f

We have shopped at numerous Publix', and this one BY FAR is the friendliest and customer friendly location. Today my wife and I were approached by a manager and offered masks to wear (my wife and I are medically exempt and cannot wear masks). When we politely refused, he did not press the issue and did not ask any more questions. He even informed us he just wanted to offer and that in no way meant we were obligated to wear a mask. Most places guilt you into wearing masks, or refuse services altogether. I wanted to express my pleasure with this Publix and its staff. Fantastic people and run properly.

Many people don’t like seeing negative reviews when looking online for places to shop, including me. I also don’t like writing bad reviews but I really do believe this place deserves it. If I were able to rate this place as zero stars, I would. Now, onto the review.nnWho do people ask for when the store they are shopping at has bad service or isn’t being run well? If you’re thinking what I’m thinking then you’re right, it’s the manager! Employees and consumers alike are supposed to be able to depend on the person running the place and be comfortable at all times. This place has one of the worst managers that could ever look over an establishment, and here’s why.nnOne of the employees at the establishment was harassed by an older customer, and was left feeling even more vulnerable than they already once were. You’d think after informing the manager about this that they’d do something about it, such as aiding the customer with the problem and addressing the situation at hand as professionally as possible to put a stop to this. I regret to inform you that this isn’t the case with this situation. In fact it’s quite the opposite.nnThe manager simply brushed it off as if what happened was nothing, and that’s no way to handle a predicament involving one of your workers when this occurs inside of the place you’re supposedly managing. I’m not sure who promoted this person, but if this is how someone deals with a problem as serious as this, they made a huge mistake promoting them.nnThis doesn’t only put the employees safety at risk, but it also puts customers at risk of this happening again. Would you really feel comfortable knowing that the manager of the store you’re entering lets problems such as harassment slide without any concerns or worries? If they’re letting this slide with their own employees, who knows what they’d do if a valued customer were to go through the same ordeal.nnI want to advise as many people as possible not to shop here and choose a better store with better reviews, thank you.

Well organized and clean location. Good variety of products on shelves. Pleasant shopping experience! Thank you ud83dude0a Publix

Great place to shop! This publix is much better than the others around. Always friendly people!