Map
Detailed Information
- Place Types Moving company
- Address 7000 NW 60th St, Miami, FL 33166, USA
- Coordinate 25.8271368,-80.311126
- Website https://www.estes-express.com/terminals/miami
- Rating 2.7
- Compound Code RMGQ+VG Miami, FL, USA
Openning hours
- Monday 7:00 AM – 6:00 PM
- Tuesday 7:00 AM – 6:00 PM
- Wednesday 7:00 AM – 6:00 PM
- Thursday 7:00 AM – 6:00 PM
- Friday 7:00 AM – 6:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Absolutely horrible customer service. I asked a question about my package sitting in Miami for a couple of weeks and she insisted it arrived 2 days ago. I told her I could tell by the tracking number it was sitting in Miami for the last Week or two. THE NEXT THING SHE DID WAS HANG UP ON ME. Fantastic customer service. Especially when you listen to the recorded voice message which spews out vomit about how great they go the extra mile for there customers. When I called back I was left holding at least 65 minutes. Eventually I gave up and called Home Depot who I ordered the Item from and complained.
If you want your shipment being delayed then go with ESTES. Additionally when you call no one can tell you when you will get your shipment. Don't lose your time. I use them few times everytime its a mess... The price is good but I would recommend you to go with another company sometimes its little more but at least you get the service and its on time. Especially when your pallets are waiting at the terminal for weeks!! This is the LAST time I use ESTES! Read the reviews before using them! And of course they are going to blame COVID or the storms in Texas even if the pallets are for weeks at the terminal!!
A shipping company is of no use if it can’t make a scheduled delivery or answer customer inquiries regarding an unmade delivery. Waste of time, effort, and money. 0/5 for performance and customer service.
Lack of care and not the friendliest terminal. Airport pickup sent over on 2/17. 2/18 needed a revised bol which was sent before 10am. Find out pu has to be made 2/19, SORRY. 2/19 at 2:30pm another sorry we cannot pickup until 2/22! Great storage charges are due. 2/22 confirmed Estes will pickup and let me know any issues. Yea right! emailed twice, no response from Dayron. Call up. Oh Dayron just left! Sorry we attempted to pickup there as no freight. Thats a big BS and just blame the airline as it's an easy out. Thanks for all the help and communication. I spoke with all the right people and sure I will get another sorry, How about the $750.00 storage charges your company directly caused as your communication is horrible. Don't worry my sales rep is going to look into as well and come back with nothing. Must be covid
Waited two days for Estes to pick up the pallet, no one called to notify that they do not to even inted to pick up. Very unproffessional and we will not book with them again.
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